Claire Smith
Whangarei,Northland
Summary
During my years as a qualified Beauty Therapist and Receptionist, as well as working in Mental Health and been an Administrative Assistant for Arataki Ministries, I have gained excellent customer service and administrative skills. I have the ability to manage my time well through prioritisation and can adapt easily to new situations and challenges. I recognise and understand the conflicting demands of business operations which I gained through the experience of establishing and managing my own Beauty Salon. With my 2 sons now in school I am seeking a part time role to further enhance my well established skillset. I am reliable, technologically capable and will always go above and beyond for my employer, clients and customers.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Arataki Ministries
Whangarei, NTL
09.2022 - 12.2023
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Ensured accurate record-keeping with diligent data entry and database management.
- Managed Reception desk one day per week to ensure staff and clients were supported.
- Completed monthly reports and gained further experience using Microsoft excel and other computer systems.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
Owner and Operator
Beautiful You (previously Located In Bank Street)
Whangarei, NTL
02.2016 - 08.2018
- Established business including lease, equipment, decor etc
- Scheduled all client appointments and arranged time slots to meet demand and achieve booking efficiency
- Analyzed client needs and provided individualised and continuous treatment plans
- Managed all financial aspects from sales register to accounting requirements
- Recorded notes for future reference regarding customer preference and services
- Prioritised customer comfort and satisfaction through conversation and personal relatability
- Worked flexible hours to meet client needs
- Always maintained a clean, tidy and hygienic work space
Retail Shop Assistant and Beauty Therapist
Active Skin
01.2015 - 12.2015
- Greeted customers and offered assistance
- Checked incoming orders and organized new stock
- Completed daily tasks accurately and on-time to support shop needs
- Supported reception desk, receiving phone calls, entering appointments and collecting and processing payments for products and services.
- Maintained counter and display areas for cleanliness and organization
Beauty Therapist
The Sanctuary
01.2012 - 09.2014
- Delivered exceptional service and beauty advice consistently to develop and grow loyal customer base.
- Restocked store products regularly and maintained order to create customer appeal
- Updated and maintained customer records to detail beauty services provided and client preferences
- Maintained clean, presentable and hygienic work station and therapy rooms and equipment
- Scheduled client appointments with consideration for special requests and preferences
Receptionist
Sento Beauty Therapy
03.2010 - 01.2012
- Greeted clients promptly and with professional and friendly manner
- Updated business website pages and social media profiles with current operations information
- Cleaned and organised reception area regularly
- Corresponded with clients through email, telephone and postal mail
- Answered large volume of incoming phone calls daily to schedule appointments
Education
NCEA Level 1 & 2 -
Kerikeri High School
Kerikeri, NTLDiploma In Beauty And Spa Therapies -
Elite International School of Beauty And Spa Therapies
Auckland2010
Skills
- Customer Service
- Excellent work ethic
- Always striving for improvement and growth of skills
- Great computer and communication skills
- Self motivated professional
- Good listening skills
- Works well in a team but also as an individual
- Tidy and well presented
Additional Information
Gender: Female
Date of Birth: 25/05/1993
Nationality: NZ European
Current Address: 47 Fisher Terrace, kamo, Whangarei
Drivers Licence: Full
Self Presentation: High levels of Presentation at all times
References
Work References
Arataki Ministries- Adam
Contact Number: 0212636792
Sally Doubleday- Owner of The Sanctuary
Contact number: 021732018
Contact Email: doubledayps@gmail.com
Personal References
Ella Bright-Young
Contact number: 0279743555
Bernadette Jongbloed:
Contact number: 021441877
Timeline
Administrative Assistant
Arataki Ministries
09.2022 - 12.2023
Owner and Operator
Beautiful You (previously Located In Bank Street)
02.2016 - 08.2018
Retail Shop Assistant and Beauty Therapist
Active Skin
01.2015 - 12.2015
Beauty Therapist
The Sanctuary
01.2012 - 09.2014
Receptionist
Sento Beauty Therapy
03.2010 - 01.2012
NCEA Level 1 & 2 -
Kerikeri High School
Diploma In Beauty And Spa Therapies -
Elite International School of Beauty And Spa Therapies