Results-driven supervisor with expertise in training, mentoring, and visual merchandising. Committed to enhancing customer satisfaction and optimizing inventory management to drive store performance.
Overview
3
3
years of professional experience
Work History
Supervisor
Briscoes group
Nelson, Tasmen
03.2023 - Current
Trained and mentored new staff on product knowledge and customer service techniques.
Managed inventory levels and organized stock to optimize sales floor presentation.
Implemented visual merchandising standards to enhance store aesthetics and product visibility.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Assistant Store Manager
Glassons Group
Cartwell , Hamilton
07.2022 - 02.2023
Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Checked sales and performance reports to support operational planning and strategic decision-making.
Maintained accurate records and files for easy access and retrieval.