Claire Nobe Abrasado
Waiheke Island
Summary
Enthusiastic and Detailed-Oriented Floor Attendant with 6 years Experience in the Service and Hospitality Industry in our Family Business. Great Customer Service and Communication Skills.
Overview
24
24
years of professional experience
Work History
Bookkeeper
All Windows
04.2020 - Current
- Maintained and processed invoices, deposits, and money logs.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Reconciled and corrected issues with financial records.
Early Childhood Teacher
Tiny Tots Childcare Centre
01.2019 - 07.2020
Food Shop Manager
Family Business
01.2008 - 11.2010
- Purchased products that were in demand
- Audited and monitored the profit and loss
- Maintained good rapport with the customers
- Showed enthusiasm and friendly approach to the customers
- Made sure there was enough profit every day
Floor Manager
Family Business
01.2000 - 01.2004
- Provided quality service to the customers
- Attended the customers' demand
- Showed polite manners to everyone
- Attended the customers' orders and special request
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
- Tracked daily sales transactions and invoices for accurate and updated financial reporting
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties
Education
Bachelor of Science - Diploma in TESOL
EDENZ Colleges
Auckland New Zealand 07.2016
Bachelor of Science - Education
Holy Cross of Davao College
Philippines 03.2009
Skills
- Menu Memorization and Presentation
- Guest Satisfaction
- Ordering Procedures
- Item Promotion
- Dining Room Cleaning and Upkeep
- Process Payments
- Speaking
- Guest Flow
- Conflict and Complaint Resolution
- Team Collaboration
- Plates Presentation
- Active Listening
- Phone Inquiries
- Daily Specials Memorization
Hobbies
Reading
Vlogging
Editing
Beach Walking
Card Games
Referees
Teresa Rhodes
Rocky Bay, Waiheke Island
021 264 7847
teresamaestre_75@yahoo.com
Timeline
Bookkeeper
All Windows
04.2020 - Current
Early Childhood Teacher
Tiny Tots Childcare Centre
01.2019 - 07.2020
Food Shop Manager
Family Business
01.2008 - 11.2010
Floor Manager
Family Business
01.2000 - 01.2004
Bachelor of Science - Diploma in TESOL
EDENZ Colleges
Bachelor of Science - Education
Holy Cross of Davao College
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