Clara Gray
Papakura,Auckland
Summary
Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
34
34
years of professional experience
Work History
Fundraising & Events Specialist
Child Cancer Foundation
Auckland CBD , Auckland
2022.04 - Current
- Managed and oversaw project collaborations with external partners.
- Demonstrated exceptional phone manners, skillfully navigating through tough customer interactions.
- Demonstrated versatility in fast-paced, agile work settings.
- Collaborated with marketing teams to create effective promotional campaigns.
- Successfully achieved established objectives through coordination and management of various programs or projects.
- Ensured prompt and efficient identification of customer needs.
- Organized weekly meetings with staff to track progress and resolve any concerns.
- Analyzed customer survey data to identify patterns in customer behavior.
- Established clear team goals and mentored fellow members.
- Managed and resolved incidents according to service agreements.
- Balanced competing priorities through deliberate project and time management practices.
- Maintained positive working relationship with fellow staff and management.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
- Successfully executed large-scale events throughout domestic travel
Senior Support Worker High Complex Needs
Royal District Nursing Servics (RDNS)
Penrose , Auckland
2020.02 - 2022.03
- Monitored client wellbeing and reported any changes or concerns to relevant staff members.
- Developed positive relationships with service users and maintained professional boundaries at all times.
- Encouraged service users to participate in social activities that promoted their physical health and mental wellbeing.
- Liaised effectively between other professionals involved in a client's care, such as doctors, nurses, social workers and family members.
- Maintained accurate records of client progress using computer systems or paper files in line with data protection regulations.
- Managed challenging behaviour from clients in a calm manner by utilising de-escalation techniques.
- Tracked client behaviors, daily activities, new skills and notable incidents for documentation purposes.
- Evaluated and addressed individual client needs and concerns.
- Assisted clients with personal care, such as showering and dressing.
- Attended regular reviews of service user's care plans to ensure the best outcomes for each individual.
- Conducted risk assessments on behalf of service users who were deemed at risk of harm or exploitation.
- Composed or prepared correspondence, case notes and narratives with computer-based applications.
- Working with child(ren), their families and professionals with transitional housing for children with high complex needs
Busness Development Manager
NZ Couriers
Penrose , Auckland
2016.02 - 2020.02
- Developed and implemented strategies to increase sales and market share.
- Identified potential clients, built relationships, and negotiated contracts.
- Created presentations to attract new business opportunities.
- Maintained a database of existing customers and prospective leads.
- Drafted proposals for prospects in response to their requests for information.
- Organized meetings between senior management and prospective customers.
- Researched target markets to understand the needs of current and potential customers.
Self Employed
Josiclka International Ltd
Papakura , Auckland
2006.01 - 2015.12
- Developed business plan and budget to maximize profitability.
- Analyzed market trends and customer feedback to identify opportunities for growth.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Implemented cost-saving measures across departments while maintaining quality standards.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Negotiated contracts with clients for products or services rendered by the company.
National Marketing & Sales Manager
Armacup Maritime Services
Auckland CBD , Auckland
1989.12 - 2004.08
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Negotiated contracts with suppliers to achieve cost savings without compromising quality standards.
- Maintained professional network of potential clients and business opportunities.
- Attended trade shows for in-person engagement and network building.
- Researched and communicated competitive activity to influence marketing plans and sales tactics.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Travelled extensively to maintain and cultivate business connections both domestically and internationally.
Education
Certificate - Small Business Management
Te Wananga O Aotearoa
Auckland2010-11
Conjoint Arts & LLB - Pacific Studies/Communications & Law
University Of Auckland
Auckland2005-11
Course - Microsoft Office Suites, Telemarketing & Sales
Ace Training
Auckland1998-11
Certificate - University Entrance
McAuley High School
Otahuhu Auckland1989-11
Skills
- Multitasking
- Adaptability
- Written Communication
- Problem-solving abilities
- Team Collaboration
- Content management expertise
- Disaster Recovery Planning
- Business Development
- Professionalism
- Problem-Solving
- Experience in leadership
- Excellent Communication
- Time Management
- Relationship Building
- Self Motivation
- Project Planning
Affiliations
- Qualified Netball Umpire, High School Premier/Club Level
- Volunteer - Non-Profit Organizations ie : Heart Foundation, Pink Ribbon, Child Cancer Foundation
- St Marys College, Ponsonby, Parent Pacifica Network Core Committee Member
- St Marys College, Ponsonby Official Netball Umpire
- Sacred Heart College PTFA Member
- Sacred Heart College Samoan Group Uniform Coordinator (Won uniform section ASB Polyfest 2015, 2016, 2017)
- Parent Board Representative, St Mary's Catholic School Papakura (2016) - (Principal request to come as Bishops Representative 2017)
- Youth Mentor, St Annes Manurewa Youth and St Mary's Papakura Youth (1998 - current)
- Representative Softball Player Counties (1986 - 1998)
- High School Prefect (1989)
- Sports Captain (1989)
Timeline
Fundraising & Events Specialist
Child Cancer Foundation
2022.04 - Current
Senior Support Worker High Complex Needs
Royal District Nursing Servics (RDNS)
2020.02 - 2022.03
Busness Development Manager
NZ Couriers
2016.02 - 2020.02
Self Employed
Josiclka International Ltd
2006.01 - 2015.12
National Marketing & Sales Manager
Armacup Maritime Services
1989.12 - 2004.08
Certificate - Small Business Management
Te Wananga O Aotearoa
Conjoint Arts & LLB - Pacific Studies/Communications & Law
University Of Auckland
Course - Microsoft Office Suites, Telemarketing & Sales
Ace Training
Certificate - University Entrance
McAuley High School
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