Clare Hathaway
Otorohanga
Summary
Experienced in garden maintenance and team collaboration, honed at Crewcut Lawn and Garden and Countdown supermarkets. Excelled in inventory management and safety procedures, achieving streamlined operations and positive client feedback. Demonstrated flexibility and a client satisfaction approach, ensuring high-quality outdoor spaces.
Overview
22
22
years of professional experience
Work History
Gardener for Veterans Affairs Clients
Crewcut Lawn and Garden
05.2023 - Current
- Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
- Planted and cultivated by preparing soil and watering and fertilizing plants for thriving and healthy results.
- Used shears, pruners, to prune and trim hedges and shrubs.
- Maintained healthy gardens by timely pruning, fertilizing, mulching, and pest control measures.
- Maintained cleanliness and safety of job sites by properly disposing of waste and returning tools and equipment to proper storage locations.
- Performed Autumn and spring cleanup to clear brush and debris from landscaped areas.
- Maintained gardening tools and equipment by sharpening and cleaning tools to keep in good working condition.
- Kept accurate and up-to-date records of scheduled tasks, tools and material inventory to maintain gardens and track progress.
- Contributed to a safe working environment by adhering to company safety protocols and maintaining well-organized workspaces.
- Streamlined garden maintenance processes by organizing tools and equipment efficiently for daily use.
- Communicated with customers by answering questions and addressing concerns to provide clients with regular updates on garden status.
- Continued learning about plants, gardening techniques and best practices to provide customers with accurate and constructive information.
- Collaborated with clients to develop personalized garden plans, delivering satisfaction through tailored outdoor spaces.
- Used shears, pruners and hedge trimmer to prune and trim hedges and shrubs.
Deli Supervisor/Retail Supervisor/Duty Manager
Countdown Supermarket
01.2003 - 04.2023
- Implemented creative merchandising strategies to increase sales of specialty products within the deli department.
- Monitored equipment maintenance schedules to ensure optimal functionality and minimize downtime due to repairs or malfunctions.
- Collaborated with store management on promotional efforts, including seasonal campaigns and in-store events to boost sales.
- Improved staff performance through regular training sessions, coaching, and performance evaluations.
- Managed inventory levels to ensure adequate stock availability while minimizing overstock and spoilage.
- Reduced food waste by implementing proper portion control, storage, and rotation practices.
- Streamlined deli operations for increased efficiency and productivity with effective scheduling and delegation of tasks.
- Promoted a positive work culture by fostering teamwork among employees and maintaining open communication channels between staff members.
- Ensured exceptional customer service by addressing complaints promptly and professionally, resolving issues to maintain customer loyalty.
- Conducted weekly audits of perishable items for freshness and quality assurance purposes, ensuring compliance with company guidelines.
- Adhered to all safety standards when using slicers, knives, fryers, ovens, or other potentially hazardous equipment within the deli area.
- Assisted customers with special orders for catering events or parties, providing recommendations based on specific needs or preferences.
- Enhanced customer satisfaction by ensuring prompt and accurate order fulfillment in the deli department.
- Coordinated cross-training initiatives within the team members leading them to develop new skills that enhanced their adaptability across the deli operations.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Observed quality assurance standards to optimize freshness of deli products.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
Education
University Entrance
Coastal Taranaki School
Okato, NZ11.1990
Skills
- Time Management
- Garden maintenance
- Planting flowers and bushes
- Team Collaboration
- Using hand tools
- Flexible Schedule
- Safety Procedures
- Lawn and Grounds Maintenance
- Vegetable Cultivation
- Inventory Management
- Garden Restoration
- Customer service and assistance
- Maintenance of flower beds
- Flower arranging
- Seasonal Planting
- Pruning skills
- Mowing and Weed Whacking
- Power Tool Operation
- Garden Safety
Accomplishments
Sporting achievements too long to list.
A people person who gets on with most people
A team player.
Sport in general, played representative Rugby, hockey and soccer. Follow local sports.
Played Representative Rugby for Western Australia, Played senior hockey in both
Taranaki and Western Australia,
Sport in general, played representative Rugby, hockey and soccer. Follow local sports.
Gardening, Sports, Family
Enjoy gardening in my own garden and helping my sister with hers, Have played representative level sports in Rugby, hockey, soccer and tennis.
Have a large and close family that we get together as often as we can.
Timeline
Gardener for Veterans Affairs Clients
Crewcut Lawn and Garden
05.2023 - Current
Deli Supervisor/Retail Supervisor/Duty Manager
Countdown Supermarket
01.2003 - 04.2023
University Entrance
Coastal Taranaki School
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