Clare Jones
Mount Albert,Auckland
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
6
6
years of professional experience
Work History
Online Assistant
Paknsave
Albany, Auckland
04.2020 - Current
- Assisted customers with online orders and product inquiries.
- Identified customer needs and recommended appropriate products and services.
- Resolved customer complaints in a timely manner.
- Maintained accurate records of customer interactions and transactions.
- Processed invoices, bill payments and receipts to track finances, resulting in accurate financial records.
- Tracked inventory levels for online store items, ensuring that stock was adequately supplied at all times.
- Ensured compliance with applicable laws when processing customer orders online.
Deli Assistant
Paknsave
Albany, Auckland
11.2019 - 03.2020
- Provided excellent customer service by greeting customers in a friendly manner and answering questions about products and services offered at the deli counter.
- Weighed and priced items for sale according to store guidelines.
- Followed all safety procedures when handling knives or operating machinery in the kitchen area.
- Adhered to all state health regulations regarding food safety and sanitation practices.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
Waitress / FOH
Pasqua Cafe
Northcross, Auckland
05.2019 - 09.2019
- Took orders for food and drinks and delivered them to guests.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Developed positive relationships with regular customers through friendly conversation.
- Presented food and beverages to guests at tables.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
Education
Certificate in Food & Bev, Barista, Wine & Spirits, Level 4 - Hospitality
New Zealand School of Food And Wine
12-2024
High School Diploma -
Rangitoto College
Auckland, NZ12.2021
Skills
- Customer Service
- Invoice Processing
- Fast Learner
- Clear Communication
- Safe Food Handling
- Order Accuracy
References
References available upon request.
Timeline
Online Assistant
Paknsave
04.2020 - Current
Deli Assistant
Paknsave
11.2019 - 03.2020
Waitress / FOH
Pasqua Cafe
05.2019 - 09.2019
High School Diploma -
Rangitoto College
Certificate in Food & Bev, Barista, Wine & Spirits, Level 4 - Hospitality
New Zealand School of Food And Wine
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