Summary
Overview
Work History
Education
Skills
Timeline
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Clare Mason

Tauranga,NTL

Summary

Dynamic Shop Assistant at Mad Butcher Meat with a proven track record in delivering exceptional customer service and optimizing store organization. Skilled in cash handling and inventory management, I effectively reduced wait times and enhanced customer satisfaction through strong communication and teamwork. Committed to maintaining safety and cleanliness standards while fostering a positive shopping experience.

Overview

2
2
years of professional experience

Work History

Shop Assistant

Mad Butcher Meat
02.2023 - 03.2025
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.
  • Contributed to team success by supporting colleagues during peak periods or staff shortages.
  • Assisted customers in locating items, ensuring a positive shopping experience.
  • Organized shelves to remove slow moving items and add new merchandise.
  • Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
  • Collaborated with team members to achieve overall store goals and objectives.
  • Greeted customers entering store and offered assistance with requirements.
  • Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Maximized safety and production levels by frequently cleaning and organizing work areas.
  • Assisted in training new hires on store procedures, policies, and product knowledge.
  • Reduced wait times by efficiently processing transactions at the cash register.

Education

Western Heights, Rotorua Girls College
Rotorua, NZ
10-2022

Skills

  • Customer service
  • Cash handling
  • Product knowledge
  • Inventory management
  • Relationship building
  • Store maintenance
  • POS systems
  • Stock replenishment
  • Safety procedures
  • Customer engagement
  • Team collaboration
  • Adaptability and flexibility
  • Product labeling
  • Safety compliance
  • Merchandising displays
  • Quality assurance
  • Visual merchandising
  • Order fulfillment
  • Shop organization
  • Returns and exchanges
  • Friendly and helpful
  • Honest and dependable
  • Reliable and responsible
  • Customer assistance
  • Adaptable and flexible
  • Team cooperation
  • Attention to detail
  • Flexible hours
  • Organization
  • Safety and cleanliness standards

Timeline

Shop Assistant

Mad Butcher Meat
02.2023 - 03.2025

Western Heights, Rotorua Girls College

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Clare Mason