Clarissa Barnard
Auckland,New Zealand
Summary
Creative Bachelor of Business student majoring in Marketing and Management, focused on developing innovative marketing strategies and digital content. Delivered exceptional customer service while enhancing sales and product presentation in a fast-paced retail environment. Cultivated strong communication, teamwork, and organizational skills to support operational success.
Overview
2
2
years of post-secondary education
3
3
years of professional experience
Work History
Retail Worker
Toyworld
Milford, Auckland
12.2024 - Current
- Guided customers in selecting toys and games aligned with preferences, thereby enhancing overall shopping experience.
- Provided exceptional customer service, enhancing shopping experience for diverse clientele.
- Operated point-of-sale systems efficiently, ensuring accurate transactions and inventory management.
- Organized merchandise displays to improve visibility and drive sales, contributing to a more inviting store environment.
- Executed promotional strategies that attracted customers, increasing foot traffic during peak seasons.
- Resolved customer inquiries and complaints promptly, improving overall satisfaction and loyalty levels.
- Monitored sales trends to identify opportunities for product placements and seasonal promotions effectively.
- Assisted in training new staff, fostering a collaborative environment and sharing product knowledge.
Ice Cream Server
Scrunchy Millers
Milford, Auckland
05.2024 - 02.2025
- Provided exceptional customer service by addressing inquiries and resolving concerns promptly
- Operated ice cream machines to deliver high-quality products while following safety standards.
- Maintained cleanliness and organization of workstations to improve customer experience and streamline service.
- Trained new team members on operational procedures and effective customer interaction techniques to foster a knowledgeable team.
Barista & Waitress
Cafe Botannix
Takapuna, Auckland
10.2023 - 05.2024
- Ensured cleanliness and organization of workstations, while complying with health standards.
- Trained new staff on beverage preparation techniques and customer service protocols.
- Coordinated with team members to streamline workflow during peak hours, improving service efficiency.
- Trained new staff on beverage preparation techniques and customer service protocols, enhancing team capability.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
Education
Bachelor of Business -
Auckland University of Technology
Auckland 07.2024 - 09.2026
Year 13 Level 3 -
Westlake Girls High School
TakapunaSkills
- Point-of-sale operations
- Customer service
- Promotional execution
- Merchandising strategies
- Customer engagement
- Product recommendations
- Attention to detail
- Multitasking
- Time Management
- Team collaboration
- Adaptability
- Communication
INTERESTS
Reading and Learning, Technology and Innovation, Marketing and Design, Hospitality
Achievements
- Barista Courses — 2023
- I have accomplished two barista courses and have passed both of these courses First course - Crown Institute Of Studies Barista Course Second course -The learning place Barista course (Completing NZQA Unit Standards)
LANGUAGES
- English
- Afrikaans
Timeline
Retail Worker
Toyworld
12.2024 - Current
Bachelor of Business -
Auckland University of Technology
07.2024 - 09.2026
Ice Cream Server
Scrunchy Millers
05.2024 - 02.2025
Barista & Waitress
Cafe Botannix
10.2023 - 05.2024
Year 13 Level 3 -
Westlake Girls High School