Sports
Cooking
Family time
Gym
Claudia Brown
Invercargill
Summary
Passionate newly qualified Rural Vet Technician looking for an exciting new career path. I have many years of experience in customer service and problem solving. I enjoy working within a team and am a great team player. In my recent completed studies, i have gained experience in laboratory work, animal husbandry, pharmacology and disease, transmission and control. I have great time management and attention to detail with the eagerness to continue to learn and thrive in a new career and environment.
Overview
8
8
years of professional experience
Work History
Front of House Staff Member
Cheeky Llama Resturant
01.2022 - Current
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
- Maintained a well-stocked, organized front-of-house workspace for optimal functionality during peak hours.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Kitchen Hand
Devil Burger
01.2020 - 12.2021
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Improved food quality by consistently following standardized recipes and maintaining accurate portion control.
- Delivered consistent results under time constraints while maintaining high standards of flavor profiles and presentation quality.
2IC Front of House
Columbus Cafe
02.2019 - 12.2019
- Resolved guest complaints or concerns professionally and efficiently to ensure customer satisfaction.
- Provided attentive service and proactively assessed guest needs.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Managed and motivated employees to be productive and engaged in work.
- Controlled costs to keep business operating within budget and increase profits.
Barista
Copper Kettle
01.2017 - 02.2019
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Education
Level 5 Rural Animal Technology
Telford University
Balclutha, NZ11-2024
Level 2
James Hargest College
Invercargill12-2017
Level 1
James Hargest College
Invercargill12-2016
Skills
- Animal welfare
- Laboratory techniques
- Client communication
- Biosecurity protocols
- Vaccine administration
- Veterinary assistance
- Animal handling
- Recordkeeping
- Health monitoring
- Customer service and assistance
- Time management
- Attention to detail
Interests
Timeline
Front of House Staff Member
Cheeky Llama Resturant
01.2022 - Current
Kitchen Hand
Devil Burger
01.2020 - 12.2021
2IC Front of House
Columbus Cafe
02.2019 - 12.2019
Barista
Copper Kettle
01.2017 - 02.2019
Level 5 Rural Animal Technology
Telford University
Level 2
James Hargest College
Level 1
James Hargest College
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