Summary
Overview
Work History
Skills
Affiliations
Accomplishments
Timeline
Generic

Claudia Richards

Christchurch,CAN

Summary

I am an experienced medical receptionist who offers a variety of exceptional skills. By jumping into the deep end and joining a fast-paced clinic, I have experience working in a busy setting with high patient volumes. Ultimately, I am seeking a similar role that includes personal and professional growth. I am a very organized and reliable individual who strives to succeed to the best of my abilities. I pay great attention to detail, and I am ready to take on great responsibility and try new things.

Overview

12
12
years of professional experience

Work History

Medical Receptionist

Riccarton Clinic
Upper Riccarton, Christchurch
11.2023 - Current
  • Greeted enrolled and casual patients, creating a welcoming and safe environment at the clinic.
  • Scheduled appointments appropriately, ensuring all patients' details are correct.
  • Managed incoming calls, voicemails, daily tasks, provider inbox, and emails, directing inquiries to appropriate staff members efficiently.
  • Processed patient payments and managed billing inquiries with professionalism.
  • Scanned private documents successfully into the patient's file.
  • Prepared charts for new patients and created ACC45 forms.
  • Gained expert experience with MedTech Evolution.

Window Patching Machine Operator

Opal Cartons
Hornby, Christchurch
11.2015 - 07.2020
  • Operated machinery to produce high-quality products efficiently and safely.
  • Monitored production processes and adjusted equipment settings as needed.
  • Conducted regular maintenance checks to ensure optimal machine performance.
  • Followed safety guidelines to maintain a safe working environment daily.
  • Assisted in troubleshooting equipment malfunctions to minimize downtime efficiently.
  • Observe machine operations to detect any problems or defects in the finished product.

Till Operator

Kaiapoi Working Mens Club
Kaiapoi, Canterbury
01.2014 - 10.2015
  • Operated the cash register and processed customer transactions.
  • Ensured food was presentable before leaving the kitchen.
  • Provided excellent customer service in a fast-paced environment.
  • Communicated with kitchen staff to ensure timely food delivery.
  • Developed positive relationships with regular customers through friendly conversation.
  • Maintained a clean work station by restocking supplies, wiping down counters.

Skills

  • MedTech Evolution
  • Document scanning
  • Chart preparation
  • Billing management
  • Effective communication
  • Time management
  • Attention to detail

Affiliations

  • I am very passionate about physically keeping myself healthy, such as going to the gym and maintaining a nutritious diet, which keeps me a strong-willed person with self-control
  • I am an incredible mother of two, which has taught me to self-regulate when in stressful situations

Accomplishments

  • New Zealand Certificate in Fiberboard Packaging, Level 2 (NZQF)
  • Essential Elements of Customer Service (ACE HUB)
  • Culture of CARE (ACE HUB)
  • Tools of the Trade on the Frontline (ACE HUB)
  • Overcoming Challenges (ACE HUB)

Timeline

Medical Receptionist

Riccarton Clinic
11.2023 - Current

Window Patching Machine Operator

Opal Cartons
11.2015 - 07.2020

Till Operator

Kaiapoi Working Mens Club
01.2014 - 10.2015

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Claudia Richards