Claudine Coronado
14 George Street,Te Kuiti
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Customer Service Representative, Shop Assistant
Mitre 10 Te Kuiti
Te Kuiti, Te Kuiti
08.2024 - Current
- Conducted regular inventory checks to ensure accurate stock levels.
- Completed basic and semi-skilled work using available tools and facilities.
- Processed sales transactions at the cash register accurately and efficiently.
- Assisted customers with loading their purchases into their vehicles when necessary.
- Conducted inventory counts and audits as scheduled by management.
- Processed online orders accurately and timely for delivery or pickup in-store.
- Helped shop personnel complete assignments.
- Processed returns, exchanges, refunds, layaways, special orders and warranties according to company policy.
- Maintained accurate inventory levels through regular stock checks.
- Answered phone inquiries regarding store hours, product availability, pricing.
- Utilized problem solving skills to resolve customer issues quickly and efficiently.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Kept up-to-date with current promotions and new products to provide accurate information to customers.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Resolved customer complaints in a professional manner.
- Maintained knowledge of store layout to assist customers in locating products.
- Greeted customers and provided assistance with product selection.
- Cleaned shelves, counters and tables to maintain organized store.
Chairperson, Board of Directors
Talahib Multipurpose Cooperative
Nagcarlan, Laguna Philippines
03.2022 - 03.2024
- Monitored progress towards organizational goals and objectives and reported back to the board accordingly.
- Worked with SEC to file amendments and achieve compliance targets.
- Developed agendas for the board of directors, ensuring that all topics were addressed in an effective manner.
- Facilitated discussions between board members on issues of importance and relevance.
- Presided over disciplinary proceedings involving board members or employees when necessary.
- Conducted regular reviews of policies and procedures to ensure compliance with relevant regulations and laws.
- Assisted in recruiting new members for the board as needed.
- Acted as a representative for the organization at public events or fundraisers.
- Signed and approved budgets for new funding and program initiatives.
- Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
Education
Animal Production Ruminant National Certificate 2
Primeshare Prime School
Cavinti Laguna Philippines01-2024
High School Diploma -
Alternative Learning System
Philippines01-2012
Skills
- Problem-solving
- Adaptive team player
- Empathy and patience
- Active listening
- Customer service
- Team collaboration
- Time management
References
References available upon request.
Timeline
Customer Service Representative, Shop Assistant
Mitre 10 Te Kuiti
08.2024 - Current
Chairperson, Board of Directors
Talahib Multipurpose Cooperative
03.2022 - 03.2024
Animal Production Ruminant National Certificate 2
Primeshare Prime School
High School Diploma -
Alternative Learning System
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