Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Claudio Cano

Claudio Cano

Montevideo

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Devoto SA
09.2024 - 06.2025

Front Of House

The Recruitment Network
08.2023 - 06.2024
  • Ocassional shifts as a FOH in big events
  • Catering assistant in multiple places like the parliament, Te Papa, hospital, National Hockey Stadium.
  • Kitchen Hand
  • Bar service

Bartender

Karaka Cafe
09.2023 - 03.2024
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Machine Operator

Cedenco
04.2023 - 06.2023
  • Operated machining equipment safely with team of operators.
  • Kept detailed production records and identified hold-ups.
  • Set up and ran machinery to produce exceptional products for industrial needs.

Sales Assistant

Devoto SA
11.2022 - 03.2023
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Fielded customer questions to share information about products, availability and pricing.

Team Leader, Logistics

Pedidos Ya
09.2021 - 02.2022
  • Initiated timely response to emails, voicemails and written correspondence.
  • Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
  • Mentored and guided employees to foster proper completion of assigned duties.

Customer Service Agent

Pedidos Ya
06.2018 - 09.2021
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Applied strong communication and negotiation skills regarding refunds and merchandise exchanges.

Front of House Team Member

Sabores de Janet
02.2016 - 02.2017
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Education

Bachelor of Science - Communication Studies

UDELAR
Montevideo

High School Diploma -

Juana De Ibarbourou High School
Melo, Cerro Largo

Skills

  • Service Provider Communication
  • Maintenance and Repair Orders
  • Customer Feedback
  • Easy going person

Certification

  • digital marketing

Languages

English
Advanced
C1
Portuguese
Intermediate
B1
Spanish
Bilingual or Proficient (C2)

Timeline

Administrative Assistant

Devoto SA
09.2024 - 06.2025

Bartender

Karaka Cafe
09.2023 - 03.2024

Front Of House

The Recruitment Network
08.2023 - 06.2024

Machine Operator

Cedenco
04.2023 - 06.2023

Sales Assistant

Devoto SA
11.2022 - 03.2023

Team Leader, Logistics

Pedidos Ya
09.2021 - 02.2022

Customer Service Agent

Pedidos Ya
06.2018 - 09.2021

Front of House Team Member

Sabores de Janet
02.2016 - 02.2017

Bachelor of Science - Communication Studies

UDELAR

High School Diploma -

Juana De Ibarbourou High School

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Claudio Cano