Clinton - Johnny Ali Khan
Auckland,Papatoetoe
Summary
Knowledgeable and dedicated customer service professional with extensive experience in hire industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses
Overview
4
4
years of professional experience
Work History
Service Person
Hirepool Limited NZ
04.2021 - Current
- Managed time effectively, prioritizing tasks based on urgency, complexity, or customer expectations.
- Utilized problem-solving skills to address complex customer needs effectively.
- Maintained an organized workspace, ensuring easy access to necessary tools and supplies for efficient task completion.
- Collaborated with team members to ensure optimal service quality for all customers.
- Established strong relationships with clients, leading to increased trust and loyalty.
- Boosted overall productivity by taking initiative in completing tasks efficiently without compromising quality.
- Completed monthly assessments and updated documentation.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to positive feedback from clients.
- Boosted team morale by consistently recognizing colleagues' contributions and achievements.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Improved store reputation by consistently offering exceptional customer service experiences.
- Provided exceptional customer service, creating positive interactions that enhanced company reputation.
Education
Health And Physical Fitness
Auckland University of Technology
Auckland, NZ11.2018
NCEA Level 3
Aorere Collage
Auckland, NZ12.2017
Skills
- Workplace safety
- Patience and tolerance
- Equipment/Machinery operation
- Forklift certification
- Valid Driver's license
- Reliability
- Customer service
Timeline
Service Person
Hirepool Limited NZ
04.2021 - Current
Health And Physical Fitness
Auckland University of Technology
NCEA Level 3
Aorere Collage
Similar Profiles
Matthew ReynoldsMatthew Reynolds
Field Service Technician at Hirepool Limited NZField Service Technician at Hirepool Limited NZ
Jayden DunthorneJayden Dunthorne
Service Technician/Customer Service Associate at Hirepool Limited NZService Technician/Customer Service Associate at Hirepool Limited NZ
Kinsey HaremaKinsey Harema
Senior Payroll Officer at Hirepool LtdSenior Payroll Officer at Hirepool Ltd