CLISTO JOSE
Ellerslie,AUK
Summary
Proactive Banking Officer with extensive experience in finance, loan processing, and risk management. Successfully managed loan portfolios, reduced compliance risks, and enhanced customer satisfaction through effective issue resolution and financial planning. Skilled in banking software, credit and collections, and portfolio management, offering strong technical knowledge and collaborative strengths.
Overview
5
5
years of professional experience
Work History
Banking Officer
IndusInd Bank
05.2023 - 07.2024
- Maintained strict adherence to regulatory guidelines, minimizing compliance risks for the bank.
- Assisted clients with various banking needs including account openings, loan applications, and financial planning advice.
- Resolved complex customer issues efficiently, ensuring a positive experience for all parties involved.
- Analyzed customer profiles to identify appropriate products and provide value-added approaches to client issues.
- Successfully managed loan portfolios, minimizing delinquency rates through proactive monitoring and timely follow-up actions.
Finance Associate
Toyota Financial Services
05.2021 - 05.2023
- Created and verified invoices.
- Collaborated with other departments to align quarterly financial goals, resulting in [Number]% cost-reduction.
- Gathered and collected all financial information for business and verified accuracy in system.
- Reduced reporting errors by implementing internal controls and standardizing financial procedures.
- Streamlined the loan application process for clients by effectively communicating requirements and providing guidance.
- Negotiated favorable terms for both new loans and refinancing options to better serve clients'' needs and improve overall profitability.
Loan Officer
SOUTH INDIAN BANK
10.2019 - 10.2021
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained strict confidentiality of bank records and client information.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
- Submitted loan applications to underwriter for verification and recommendations.
Education
Bachelor of Arts - Ecommerce
C V RAMAN UNIVERSITY
COCHIN12.2016
Skills
- Loan Processing
- Risk Management
- Banking Software Proficiency
- Credit and collections
- Portfolio Management
- Technical knowledge
Timeline
Banking Officer
IndusInd Bank
05.2023 - 07.2024
Finance Associate
Toyota Financial Services
05.2021 - 05.2023
Loan Officer
SOUTH INDIAN BANK
10.2019 - 10.2021
Bachelor of Arts - Ecommerce
C V RAMAN UNIVERSITY
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