Summary
Overview
Work History
Education
Skills
Timeline
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Cloe Johnson

Christchurch,CAN

Summary

Proven to enhance operational efficiency at STURGEONS Amusements, I bring a blend of exceptional customer service and a positive, friendly attitude. Skilled in teamwork and collaboration, I've effectively streamlined front-of-house operations, significantly improving dining experiences. My commitment to cleanliness and hospitality service expertise ensures top-notch service delivery and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Server Assistant

Cheesecake Shop
08.2024 - 10.2024
  • Greeted customers warmly to provide exceptional customer service.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
  • Delivered customer orders promptly and with attention to accuracy and satisfaction.
  • Maintained clean, safe and organized work environment to safeguard servers and patrons.

Front of House

STURGEONS Amusements
05.2021 - 04.2024
  • Increased efficiency by streamlining Front of House operations and implementing effective time management strategies.
  • Coordinated with front of house to manage special requests and dietary needs smoothly.
  • Collaborated with front of house staff to ensure seamless service and exceptional dining experience.
  • Supported the front of house operations during showtimes, ensuring a seamless experience for audience members from entrance to exit.
  • Enhanced customer satisfaction by efficiently managing front of house operations and maintaining a welcoming atmosphere.

Vineyard Worker

MT Beautiful
12.2023 - 03.2024
  • Collaborated with fellow workers in daily tasks, fostering a positive work environment on the vineyard.
  • Adapted work processes during extreme weather events such as droughts or heatwaves to maintain overall vineyard health and productivity.
  • Enhanced vineyard productivity by diligently pruning, training, and thinning grapevines.
  • Cut grape vines down to single or Number canes to promote growth of new shoots.
  • Constructed fencing and other deterrents to keep out wildlife.
  • Installed and maintained trellises for proper vine development.

Education

Hurunui College
Hawarden, CAN

NCEA Level 1 - Hospitality

Hagley Community College
Christchurch, CAN
09.2023

Skills

  • Teamwork and Collaboration
  • Attention to Detail
  • Positive and Friendly Attitude
  • Willing to Learn
  • Responsible and Trustworthy
  • Customer Service
  • Cleanliness standards
  • Hospitality service expertise
  • Safe Food Handling
  • Heavy Lifting
  • Supply Restocking
  • Food Running
  • Station Preparation
  • Food Safety
  • Point of sale operation
  • Cash Handling
  • Basic Math
  • Table Setting
  • Tableside Service

Timeline

Server Assistant

Cheesecake Shop
08.2024 - 10.2024

Vineyard Worker

MT Beautiful
12.2023 - 03.2024

Front of House

STURGEONS Amusements
05.2021 - 04.2024

Hurunui College

NCEA Level 1 - Hospitality

Hagley Community College

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Cloe Johnson