Coco-Francine Chinn
Christchurch,CAN
Summary
Responsible and motivated student ready to apply for further education in the medical and healthcare field. Excellent track record of meeting academic goals. Strong communication and interpersonal skills, and a passion to help others.
Completed Study and Career Preparation Level 3: CSCP300, CSCP302, CSCP314 and CSCP403.
Currently completing Study and Career Preparation Level 4: CSCP400, CSCP401, CSCP402 and CSCP404
Overview
8
8
years of professional experience
Work History
FED (Friends of the Emergency Department)
St Johns
Christchurch , Christchurch
01.2024 - Current
- Support ED nurses and ED doctors in patient care.
- Supply emotional support and reassurance to patients and families in the emergency department.
- Collaborated with other volunteers to create a positive environment.
Dog Adoptions Volunteer
SPCA Christchurch
Christchurch, Christchurch
06.2022 - Current
- Assisted with the daily care and maintenance of dogs in the shelter, including feeding, cleaning, washing dishes, laundry, and walking.
- As a long term volunteer, I assisted in training new volunteers on proper handling techniques when interacting with dogs.
- Socialized dogs in public settings via Dogs Day Out program.
- Followed precise instructions and schedules for animals with special needs.
Volunteer
Nurse Maude Hospice
Christchurch , Christchurch
12.2023 - Current
- Support the residents in a variety of tasks, including feeding and transporting.
- Assist in planned activities for enrichment.
- Supply emotional support to residents.
Brand Ambassador
Orbit Marketing
Christchurch , Christchurch
06.2023 - Current
- Worked promotional events for different products, persuading customers to purchase and documenting sales.
- Used consultative sales techniques to uncover customer questions and needs.
- Conversed with customers to share information about products and services.
- Set up presentation stations, managed inventory and broke down displays at end of demonstrations.
Social Media Coordinator
Genuine New Zealand
Marlborough , Blenheim
11.2021 - 06.2023
- Created and managed various promotion programs.
- Achieved customer service through CRMs, phone calls, emails and deliveries.
- Trained and mentored new team members in order to improve job performance.
- Managed deliveries and inventory management.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
UX/UI Designer
Brokerpedia
NSW , Sydney
06.2018 - 11.2021
- Designed intuitive interfaces that are visually appealing, user-friendly and accessible across multiple platforms.
- Conducted user research, usability testing, interviews and surveys to add and remove needed features.
- Collaborated closely with developers to ensure designs are implemented accurately.
- Used a variety of sales and customer service skills to teach brokers new features.
Administrator
Property Tax Specialist
NSW, Sydney
02.2016 - 07.2018
- Answered incoming calls and responded to customer inquiries.
- Managed office supplies inventory and placed orders when necessary.
- Maintained filing system for important documents.
- Designed forms and templates.
- Created various promotional email campaigns.
Education
High School Diploma -
International Grammar School
Sydney12-2014
Skills
- Customer Service and Engagement
- Training and Mentoring
- Interpersonal Skills
- Empathy
- Sales
- Campaign Management
- Strong Desire to Help Others
- Compassion
Timeline
FED (Friends of the Emergency Department)
St Johns
01.2024 - Current
Volunteer
Nurse Maude Hospice
12.2023 - Current
Brand Ambassador
Orbit Marketing
06.2023 - Current
Dog Adoptions Volunteer
SPCA Christchurch
06.2022 - Current
Social Media Coordinator
Genuine New Zealand
11.2021 - 06.2023
UX/UI Designer
Brokerpedia
06.2018 - 11.2021
Administrator
Property Tax Specialist
02.2016 - 07.2018
High School Diploma -
International Grammar School
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