Summary
Overview
Work History
Education
Skills
Licence
Personal Information
References
Hobbies and Interests
Systemsknowledge
Timeline
Generic
Codie Morrison

Codie Morrison

Hawera,TKI

Summary

I consider myself to be a reliable, trustworthy, highly motivated and enthusiastic person with excellent communication and time management skills. I enjoy a challenge and have a positive outlook on life and experiences.

Overview

13
13
years of professional experience

Work History

Operator 2

Fonterra
09.2021 - Current
  • Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
  • Implemented new safety protocols, significantly reducing workplace accidents and promoting safer working environment.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.

Club Manager

Masse
02.2021 - 09.2021
  • Enhanced club membership by implementing targeted marketing strategies and exceptional customer service.
  • Increased staff performance and engagement via motivational leadership.
  • Increased revenue through strategic pricing structures, upselling initiatives, and improved member retention rates.
  • Evaluated employee performance regularly, providing constructive feedback and coaching for continuous improvement opportunities.
  • Scheduled staff shifts to meet business demands and coordinate adequate coverage.
  • Recruited, hired, and trained to develop high-performing staff.
  • Fostered a supportive work environment that encouraged teamwork, open communication, and shared responsibility among staff members.
  • Monitored cash flow and accounting operations to support accurate record-keeping.
  • Prepared monthly reports and budgets to track revenue and expenses.

Duty Manager

MASSE
02.2019 - 02.2021
  • Working as a duty manager to assist in smooth running of pool hall and pokie area to deliver a high standard of customer service and ensuring guests needs are met
  • Serving patrons at the bar and being aware of when someone is to not to be served
  • Looking after staff and guiding them in their daily roles
  • Ensure pool and pokie area a is kept clean at all times following all hygiene regulations
  • Operate till with cash and eftpos
  • Preparing pool area and pokie machines for patrons
  • Signing up new patrons and answering queries in a courteous manner
  • Looking out for troubled gamblers
  • Cooking and preparing patrons food

Customer Service Assistant

MASSE
06.2018 - 02.2019
  • Working under general guidance of duty manager to assist in smooth running of pool hall and pokie area to deliver a high standard of customer service and ensuring guests needs are met
  • Ensure pool and pokie area a is kept clean at all times following all hygiene regulations
  • Operate till with cash and eftpos
  • Preparing pool area and pokie machines for patrons
  • Signing up new patrons and answering queries in a courteous manner
  • Looking out for troubled gamblers
  • Cooking and preparing patrons food

Checkout Operator and Cleaner

FOUR SQUARE
06.2017 - 06.2018
  • Provide customers with fast, efficient, friendly and knowledgeable service
  • Cash and eftpos handling
  • Lotto and Instant Kiwi
  • Answering customers queries in a courteous manner
  • Work co-operatively in a team environment
  • Stocking shelves
  • Cleaning of store, freezers, bakery, staff room and bathrooms following all hygiene regulations

Bar Staff

KAKARAMEA HOTEL
01.2017 - 06.2017
  • Working under general guidance of bar manager to assist in smooth running of bar area to deliver a high standard of customer service and ensuring guests needs are met
  • Ensure bar area and restaurant is kept clean at all times following all hygiene regulations
  • Responsible for taking food orders and dispensing and serving drinks and meals
  • Operate till with cash and eftpos
  • Preparing bar and restaurant for service, restocking bar fridge

Babysitting

01.2012 - 12.2016
  • Supervising and entertaining children
  • Prepare snacks and meals for children
  • Bath and dress children
  • Discipline children in keeping with the methods requested by the parents
  • Maintain a clean and healthy environment within the home

Volunteer

BASE BACKPACKERS
01.2015 - 12.2015
  • Liaising with clients and staff
  • Day to day customer service
  • Basic administration duties including photocopying and printing
  • Using Job Search website to sign up members
  • Data input
  • Making up membership packs

Volunteer

HOWICK PLAY CENTRE
01.2014 - 12.2014
  • Liaising with parents and teachers
  • Supervising and interacting with children
  • Cleaning and preparing lunches
  • General childcare duties

Caregiver

ACC
01.2012 - 12.2014
  • Interacting with people in need
  • Showing empathy
  • Personal care
  • Housework

Volunteer - Red Shirts in School

THE WAREHOUSE
01.2013 - 12.2013
  • Stocking shelves
  • Cleaning
  • Product knowledge
  • Helping customers identify their requirements
  • Customer service

Education

NEW ZEALAND CERTIFICATE IN TRAVEL - New Zealand Certificate in Travel Level 4, ITC Amadeus Reservation Certificate, ITC Career Preparation, New Zealand Certificate in Tourism Level 3 (with a strand in travel and tourism), ITC Cabin Crew Certificate

THE INTERNATIONAL TRAVEL COLLEGE OF NEW ZEALAND
01.2015

NZQA Level 2 and 3 - Early Childhood, Level 1 to 3 - Pathways (Career Class), Level 1 - Maths, Level 2 - English for Communication information in a B Specified Work Place, Level 2 and 4 - Communication Skills, Level 1 and 2 - Core Generic, Level 1 to 3 - Health Studies, Level 2 and 4 - Retail, Distribution and Sales, Level 1 to 3 - Service Sector Skills

HOWICK COLLEGE
12.2014

Excellence Award

HOWICK COLLEGE
12.2013

Skills

  • I have the ability to liaise and communicate with people on all levels
  • I am capable of working both as an individual and in a team
  • I am young, enthusiastic and eager to learn I know given the opportunity I would definitely achieve the desired results
  • I have a versatile and positive attitude and I am forever striving to achieve high standards
  • I am creative and enjoy sewing and taking pride in my appearance
  • Having grown up as the eldest of seven siblings I have gained excellent leadership and organisation skills
  • Finally, I have a great sense of humour which used at the right time creates an atmosphere and extends business relationships further

Licence

Full

Personal Information

  • Date of Birth: 06/14/96
  • Nationality: New Zealander

References

  • Agnes Kimura- Ex Masse Manager 0212939964
  • Ashvin Patel- Patea Four Square owner 021801911

Hobbies and Interests

  • Family and friends
  • Music
  • Crafts
  • Sewing

Systemsknowledge

  • Microsoft Word
  • Microsoft Excel
  • Microsoft Power Point


Timeline

Operator 2

Fonterra
09.2021 - Current

Club Manager

Masse
02.2021 - 09.2021

Duty Manager

MASSE
02.2019 - 02.2021

Customer Service Assistant

MASSE
06.2018 - 02.2019

Checkout Operator and Cleaner

FOUR SQUARE
06.2017 - 06.2018

Bar Staff

KAKARAMEA HOTEL
01.2017 - 06.2017

Volunteer

BASE BACKPACKERS
01.2015 - 12.2015

Volunteer

HOWICK PLAY CENTRE
01.2014 - 12.2014

Volunteer - Red Shirts in School

THE WAREHOUSE
01.2013 - 12.2013

Babysitting

01.2012 - 12.2016

Caregiver

ACC
01.2012 - 12.2014

NZQA Level 2 and 3 - Early Childhood, Level 1 to 3 - Pathways (Career Class), Level 1 - Maths, Level 2 - English for Communication information in a B Specified Work Place, Level 2 and 4 - Communication Skills, Level 1 and 2 - Core Generic, Level 1 to 3 - Health Studies, Level 2 and 4 - Retail, Distribution and Sales, Level 1 to 3 - Service Sector Skills

HOWICK COLLEGE

Excellence Award

HOWICK COLLEGE

NEW ZEALAND CERTIFICATE IN TRAVEL - New Zealand Certificate in Travel Level 4, ITC Amadeus Reservation Certificate, ITC Career Preparation, New Zealand Certificate in Tourism Level 3 (with a strand in travel and tourism), ITC Cabin Crew Certificate

THE INTERNATIONAL TRAVEL COLLEGE OF NEW ZEALAND

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Codie Morrison