Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Malachi Flanagan

Auckland,New Zealand

Summary

Dynamic hospitality professional with a proven track record at Ibis Hotel, excelling in customer engagement and transaction processing. Recognized for enhancing guest experiences through exceptional reception skills and meticulous attention to detail. Acclaimed cultural performer, adept at creating interactive experiences that foster connection and appreciation among diverse audiences.

Overview

2
2
years of professional experience

Work History

Hotel Housekeeper

Ibis Hotel
05.2025 - 06.2025
  • Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
  • Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
  • Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
  • Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.

Cultural Performer

Kai Haka Kapa Haka
10.2023 - Current
  • Enhanced audience engagement by incorporating diverse cultural elements into performances.
  • Showcased exceptional versatility as a performer, mastering various instruments, dance styles, and vocal techniques to enhance every show.
  • Received multiple accolades for outstanding individual performances at regional and national festivals or competitions.
  • Incorporated audience participation elements into performances when appropriate, creating an interactive and memorable experience for all in attendance.
  • I traveled to Italy for a three-week World Indigenous Festival, where I joined numerous Indigenous peoples from around the globe to share our cultures and learn from one another. As a member of Kai Haka Kapa Haka, we regularly welcome international celebrities—musicians, artists, and global delegates—to Aotearoa New Zealand. Our team also performs on cruise ships and travels annually to China to support the New Zealand contingent at international conferences.

Hotel Front Desk Clerk

Ibis Hotel
05.2025 - 06.2025
  • Collected room deposits, fees, and payments.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Handled financial transactions accurately, ensuring proper billing and payment processing.

Education

No Degree -

Manurewa High School
Auckland, NZ
12-2025

Skills

  • Customer engagement
  • Transaction processing
  • Guest reception
  • Engaging with visitors

Languages

Maori
Native or Bilingual
English
Native or Bilingual

Interests

  • Gym Workouts
  • Passionate about balancing physical health with mental and emotional wellness
  • High-Intensity Interval Training
  • Cooking
  • Learning new cooking techniques and expanding my culinary skills
  • I enjoy cooking for friends and family gatherings
  • Enjoy experimenting with different ingredients and flavors in the kitchen
  • Participating in cultural exchange programs and homestays
  • Adventure Travel

Timeline

Hotel Housekeeper

Ibis Hotel
05.2025 - 06.2025

Hotel Front Desk Clerk

Ibis Hotel
05.2025 - 06.2025

Cultural Performer

Kai Haka Kapa Haka
10.2023 - Current

No Degree -

Manurewa High School

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Malachi Flanagan