Cody Halton
Wellington,WGN
Summary
Driven, passionate leader that believes in the power of the team. Documented strengths in reducing costs and maximising revenue to ensure business success. A talented customer service professional that leads from the front whilst ensuring that all encompassing aspects of guaranteed success are strategically handled.
Overview
10
10
years of professional experience
Work History
Hospitality Operations Manager
The Wellington Entertainment Group
01.2017 - Current
- Developed 4 new venues from concept to success. Designed the venues based on the themed concept, curated food and beverage menu offerings for each. Hired, trained and developed staff in each venue to ensure venue success.
- Reduced COG's by 22% by renegotiating existing contracts with major suppliers to include sharper pricing, higher rebates and ensured funds were available for training/ promotional events.
- Built and managed a team of over 60 people across 4 venues whilst ensuring great relationships with each and every member. Focusing on consistent development and internal promotion to ensure active and engaged employees at all times.
- Continuously reviewed and developed systems to ensure that efficiency and productivity stayed at an all time high whilst maximising staff performance.
- Developed long lasting and effective relationships with suppliers and industry leaders to build a community within the local hospitality industry,
- Monitored and analyzed business performance in all areas to identify areas of improvement and make necessary adjustments.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
General Manager
George Hospitality Group
01.2016 - 12.2016
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Insurance Sales Agent
Suncorp Group
09.2014 - 03.2015
- Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Contributed to agency success by consistently exceeding monthly sales targets.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
Education
Bachelor of Science - Digital Media & Communication Studies
Manchester Metropolitan University
Manchester, UK09.2014
Skills
- Team Leadership
- Verbal and written communication
- Staff Management
- Sales Techniques
- Negotiation
- Brand Management
- Customer Service
Timeline
Hospitality Operations Manager
The Wellington Entertainment Group
01.2017 - Current
General Manager
George Hospitality Group
01.2016 - 12.2016
Insurance Sales Agent
Suncorp Group
09.2014 - 03.2015
Bachelor of Science - Digital Media & Communication Studies
Manchester Metropolitan University
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