Cody Hepi
Swanson
Summary
Im experienced in a fast-paced Copy Centre environment, skilled in accuracy and efficiency. Proficient in managing multiple projects, meeting deadlines, and maintaining high quality standards. Seeking to transition into a new field to effectively leverage these transferable skills.
Overview
4
4
years of professional experience
Work History
Copy Centre Specialist
Warehouse Stationery
03.2023 - Current
- For the past year, I have been managing the Copy Centre at the New Lynn Branch
- Streamlined Copy Centre processes for increased efficiency and a better overall customer experience.
- Honed problem-solving skills by troubleshooting complex technical issues related to copiers, printers, and other equipment used in daily operations.
- Conducted regular inventory audits to ensure adequate stock levels of essential supplies were maintained at all times.
- Maintained equipment regularly, leading to fewer machine malfunctions and downtime for repair.
- Enhanced customer loyalty through consistent delivery of high-quality products combined with friendly service and knowledgeable support.
- Trained new team members on Copy Centre procedures, resulting in improved productivity and faster project turnaround times.
- Resolved customer complaints promptly and professionally, fostering positive word-of-mouth referrals.
- Reduced waste by implementing recycling initiatives within the Copy Centre environment.
Replenishment
Warehouse Stationery
12.2020 - 03.2023
- For these three years, primarily focused on stock replenishment and maintaining aisle standards.
- I worked as a floating staff member in my last year, most of my time helping to support the Copy Centre.
- Directed replenishment of merchandise and supplies, maintained stockroom and engaged in receiving functions.
- Performed daily replenishment duties by pulling products from top stock windows or stockrooms.
- Ensured timely inventory replenishment, maintaining optimal stock levels for high-demand products.
Education
Waitakere College
01.2022
Skills
- Computer skills
- Strong communication skills
- Money handling
- Customer service
- Deadline oriented
- Full license
- Managing stock levels
- General stock handling
- Attention to detail
- Maintaining a clean workspace
- Health and Safety rep
- Organizational
Timeline
Copy Centre Specialist
Warehouse Stationery
03.2023 - Current
Replenishment
Warehouse Stationery
12.2020 - 03.2023
Waitakere College
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