CODY TAMARIKI

• Maintained call cycle to attract, grow, and retain customers effectively.
• Identified new market categories for sales growth, including solar, civil, and safety sectors.
• Focused on operational management, ensuring successful delivery of projects.
• Developed competitive strategies for pricing and securing new projects.

Strengthened relationships with dormant customers to increase market share.

• Drove initiatives aligning offerings with market demands and customer needs.
• Expanded branch customer base into wider area, increasing sales in Porirua and Levin.

• Year on year sales growth.
• increased customer base by acquiring new customers and growing current customer spend.
• Established and built customer relationships through targeted outreach and initiatives.
• Analyzed competitors and market share to facilitate business growth.

• promoted to highest turnover branch in region
• managed a team of 120+ staff
• Part of the leadership team which increased sales turnover by 25% from 2020 to 2021.
• wrote/coached and implemented a new sales and service programme

• Supported the Manager to achieve yearly sales goals - with a team of 80 staff
• Upheld team productivity and quality objectives by setting and maintaining clear benchmarks for service.
• Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems.
• Motivated, led and supported employees to maintain low turnover.
• Implemented new customer service standards, trained and rolled out to store - improved customer journey.
• Focused on building and maintaining a positive team culture.

• Achieved yearly sales target
• Best add-on KPIS in nation for 12 months
• Successfully trained team members to promotions. full timer to 2ic, 2ic to Manager.
• In line for store manager of the year but left company.

• Managed 8 branches, with a total of approx 120 staff.
• Managed the highest region of sales in the country.
• Analyzed marketing information and translated it into strategic plans.
• Trained all new managers on store procedures and policies.
• Determined staff promotions and demotions, and terminated employees when necessary.
• Reported Weekly figures on my region to my National Sales Manager in order maximize sales.
• Conducted Weekly Performance Reviews with Managers and staff.
• Held Monthly Business Reviews, including delivering P&Ls.
• Designed and ran recruitment programs/induction nights for the Auckland Region.

• Cluster Managed Albany and Northwest from - November 2015 - January 2016.
• Opened a new store location and was solely in charge of recruiting and training 12 new staff.
• Including running multiple recruitment nights of approx. 60 candidates.
• Assisted in concept ideas for the new store location.Goal being a re-branding of Amazon's DNA, through its shop fit-out - Concept "3.0"
• Trained a self-managing high performance culture of staff that delivered the highest sales KPIS in the Auckland region for its first financial year.
• Trained a self-managing culture that delivered exceptional customer service through implementation and application of the company's service standards.
• Trained a P.T to become runner up for the "Sales Person of the Year" Award - 2016 Trained a F.T who won the "Sales Person of the Year" Award - 2015 Trained a F.T into an Assistant Manager, then Manager of one of our highest turnover stores in the country.
• Trained a Assistant Manager into an Manager.
• Trained a Casual into a Assistant Manager Trained a P.T into a Assistant Manager.
• Albany being one of the highest turnover for sales in the country.
• Worked closely with the regional manager to formulate and build the company brand.

• Worked from part time through to manager of business.
• Salesperson Of the Year" Award as Assistant Manager of Amazon Surf - Upper Hutt
• Prizewinner of "One Team One Dream" Award as a Part Timer at Amazon Surf - St Luke's
• Prizewinner of "Budget Buster" Award as Manager of Amazon Surf - Albany
• Prizewinner of "Whatever it Takes" Award as Assistant Manager of Amazon Surf - Downtown
• Instrumental part of a team in the opening and design of 3 Amazon branches, contributing to concept ideas, and fit-out of stores around New Zealand Have recruited and trained 2 full teams of staff for 2 new branches, as-well as running 4 recruitment nights for the Auckland Region