Summary
Overview
Work History
Skills
Languages
Interests
Timeline
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Cole Reed

Auckland

Summary

Operations professional with hands-on experience in coordinating and optimizing workflows. Strong focus on team collaboration and ensuring smooth operations. Skilled in logistics, project management, and problem-solving. Reliable and adaptable, ready to meet changing demands and deliver consistent results.

Overview

16
16
years of professional experience

Work History

Rental Operations Coordinator

Tr Group Limited
01.2023 - Current

Being the face of TR on a day to day basis, working with clients getting them back on the road.

Its a role responsible for managing the daily operations of the company's large truck and trailer fleet.

The position involves tasks such as coordinating vehicle availability , handling permits, ensuring the right gear is available for jobs, and maintaining good relationship with transport operators.

Fleet management ,coordination , liaison , mechanical aptitude, sales and customer service.

Reduced downtime's by promptly addressing maintenance issues,servicing, and coordinating repairs for rental equipment.

  • Developed and maintained a comprehensive database of client information to facilitate efficient communication and recordkeeping.
  • Provided exceptional customer service by proactively addressing concerns and offering solutions to meet client needs.

Transport Operations Supervisor

Winstone Aggregates
08.2016 - 01.2023
  • Oversees drivers,assigns routes, and ensures the accuracy of delivery reports.
  • Leadership: leading a team of drivers, responsible for daily fleet operations.
  • operations: assigning delivery routes, scheduling drivers, and ensuring the accuracy of trip reports.
  • Compliance and safety: compliance with all DOT regulations and uphold safety standards.
  • Fleet management: Basic checks, and ensuring preventative maintenance compliance.

Truck Driver

Winstone Aggregates
01.2010 - 08.2016
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
  • Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.

Skills

  • Effective scheduling coordination
  • Invoice management
  • Dispute resolution
  • Operational efficiency management
  • Appointment management
  • Client engagement
  • Team leadership
  • Proficient in computer applications
  • Collaborative teamwork
  • Budget management techniques
  • Process improvement
  • Passionate about motorcycles
  • Proficient in motorcycle mechanics
  • Customer engagement
  • Effective relationship management

Languages

English
Full Professional

Interests


  • Personal Development and Self-Improvement
  • Motorcycles
  • cars
  • travel
  • beaches
  • music
  • sports


Timeline

Rental Operations Coordinator

Tr Group Limited
01.2023 - Current

Transport Operations Supervisor

Winstone Aggregates
08.2016 - 01.2023

Truck Driver

Winstone Aggregates
01.2010 - 08.2016
Cole Reed