Colleen Joelene Salgado
Tauranga
Summary
Dedicated to continuously improving skills, thriving in environments with growth potential. Strongly value collaboration, teamwork, and the ability to work independently. Seeking a team-oriented company to showcase potential and pursue personal and professional growth. Highly motivated, ambitious, and enthusiastic, consistently striving for excellence in all aspects of life. Demonstrates loyalty, honesty, and a strong work ethic, enabling effective multitasking and contribution to team success.
Overview
20
20
years of professional experience
Work History
Supervisor
Inspired Kindergartens
Tauranga
01.2022 - Current
- Staff sync
- Managing day to day business of 120 children in the morning and afternoon at the Oscar program
- Infocare
- Statements
- Invoicing
- Booking children
- Adding new students
- Team leader to 6 staff members
- Programme
- Health and safety
- Policy procedures
- Making sure all aligns with the accreditation processes
- Qualified teacher aide
- Develop management by planning, strategy, organizing, staffing, leading, control and change
- Improve quality and productivity by streamlining systems and processes
- Customer services
- Maintained files and administrative records
- Managed maintenance of building
- Maintain accurate customer accounts in the company computer system by keeping track of data, personnel information, inspections
- Maintain clean and orderly the grounds
- Resolve customer complaints
- Managing bookings responding to customer inquiries in a timely fashion and answering calls
- Winz application
Unqualified Ece
Above and Beyond
Tauriko
01.2019 - 01.2021
- Documents
- Checking all the documents before they get handed in to team leader
- Sleepers
- Nappies
- Planning
- Mat time's
- Crafts
- Setting up provocation's
- Dealing with parents on a daily basis
- Fully qualified educators roll
- Story Park
Centre Manager
Home Time before and after school
06.2019 - 06.2019
- Company Overview: New Zealand
- Develop disciplines of management by planning, strategy, organizing, staffing, leading, control and change
- Improve quality and productivity by streamlining systems and processes
- Maintained files and administrative records
- First Aid communication
- Programs and activities
- Managed maintenance of building
- Maintain accurate customer accounts in the company computer system by keeping track of data, personnel information, inspections, and audits
- Maintain clean and orderly the grounds with in the centre
- Resolve customer complaints
- Managing bookings responding to customer inquiries in a timely fashion and answering questions
- Program's for the centre
- Winz documentation
- Resources
- Customer service
- New Zealand
Director
Super Kool Kidz Aftercare (Pty) Ltd
South Africa
01.2014 - 01.2019
- Company Overview: South Africa
- Develop disciplines of management by planning, strategy, organizing, staffing, leading, control and change
- Improve quality and productivity by streamlining systems and processes
- Smart marketing
- Financials
- Staff payments
- Business Owner
- Maintained files and administrative records
- Maintained errors, professional liability insurance
- Researched and understood thoroughly new policies, quotes, renewals, policy changes, and audits concerning business
- Managed maintenance of building
- Process, renew and keep accurate accounts for assigned personnel
- Provided excellent human resources management skills to organization
- Overseer of company with quotes for current and new clients based on standard operating procedures
- Maintain accurate customer accounts in the company computer system by keeping track of data, personnel information, inspections, and audits
- Maintain clean and orderly the grounds
- Resolve customer complaints
- Compile and maintain record and bookkeeping
- Maintaining company website
- Managing Super Kool Kidz Aftercare (Pty) Ltd, responding to customer inquiries in a timely fashion and answering questions
- Customer services
- Making sure new business comes in each month and maintaining the business
- Coordinating create Internet promotions and advertisements
- South Africa
Personal Assistant
Creative Equipment Energy
South Africa
01.2012 - 01.2014
- Company Overview: South Africa
- Changing the manuals
- Reporting to the owner and the director
- Syspro
- Customer service
- MS IE
- E Mail
- Organising the internal training ordering the food and setting up the boardroom
- Answering calls and handling queries
- Managing the Managing Director's diary
- Organising travel
- Attending to the sales making sure the price lists are updated
- Making sure all is in order for the owner and the director
- Minutes of the meetings
- Making sure clients are fetched for the airport as well as booking flights
- South Africa
Personal Assistant/ Switch Board Operator/ Receptionist
BEE BUSINESS DIRECTORY (PTY) LTD T/A BEE ADVISED HARVARD EMPOWERMENT SOLUTIONS & PAPERMANIA TEN T/A FINCOR
South Africa
01.2005 - 01.2012
- Company Overview: South Africa
- Service new and existing customer
- Internal Sales
- Minutes of the meetings
- Internal register attendance register
- Cold Calling
- Updating Consultants diary
- Customer services
- Banking
- Setting up appointments
- Data Capturing
- General Admin
- Switch Board
- MS Word
- Calling for outstanding money
- Keeping the commissions up to date
- Power Point
- Excel
- Selling & Verifying companies BBBEE Certificates over the phone and Email
- MS IE
- E Mail
- Organising the internal training ordering the food and setting up the boardroom
- Answering calls and handling queries
- Managing the Managing Director's diary
- Organising travel
- Planning, organising events
- Conducting research on the internet
- Preparing presentations
- Sourcing and ordering stationery and office equipment
- Procurement list
- South Africa
Education
Leadership
Open Polytechic
New Zealand Level 4 - Educational Support
Open Polytechic
New Zealand01.2023
Skills
- Internet
- Excel
- Word
- Infocare
- Staff sync
- Publisher
- Staff sync
- Marketing
- Power point
- Winz document completion
- Xero system Invoicing & statement
- APT System
- Navigator Volumes (AMERICAN SOFTWARE)
Core Competencies And Achievements
Work field the main core achievement within my competencies starting up my own business from the ground making it a success of it and never giving up.
Professional Attributes
- I enjoy working in an environment where there is potential for growth where I am able to show my skills but at the same time work hard to improving them.
- I enjoy working with people, I believe in team work and helping where help is needed however I am capable of working on my own, either way a company is a daily team effort.
- I am looking for a team to join, where I am able to grow, expand, and show my potential too.
- I am a highly motivated, ambitious and enthusiastic individual who strives to become the best I can be in all aspects of my life.
- I am a loyal, honest, and hardworking I am able to multi task.
Timeline
Supervisor
Inspired Kindergartens
01.2022 - Current
Centre Manager
Home Time before and after school
06.2019 - 06.2019
Unqualified Ece
Above and Beyond
01.2019 - 01.2021
Director
Super Kool Kidz Aftercare (Pty) Ltd
01.2014 - 01.2019
Personal Assistant
Creative Equipment Energy
01.2012 - 01.2014
Personal Assistant/ Switch Board Operator/ Receptionist
BEE BUSINESS DIRECTORY (PTY) LTD T/A BEE ADVISED HARVARD EMPOWERMENT SOLUTIONS & PAPERMANIA TEN T/A FINCOR
01.2005 - 01.2012
Leadership
Open Polytechic
Level 4 - Educational Support
Open Polytechic