Conan Mckee
Grafton,AUK
Summary
Motivated individual with valuable experience in the social housing maintenance and construction industry. Organized and dependable candidate successful at managing multiple tasks with a positive attitude. Strong communication skills in providing a high level service to customers and building relations with colleagues. Keen to find an opportunity that will develop my existing skills and experience whilst becoming a valuable asset to your business.
Overview
6
6
years of professional experience
Work History
Housing Officer
Alpha Housing
11.2022 - 02.2023
- From November 2022, Alpha's management team asked me to temporarily cover this housing officer role for 3 days per week alongside my existing maintenance officer role.
- Supervising seven scheme coordinators to provide support and guidance on a daily basis, along with monthly meetings to monitor performance.
- Reviewed documentation and input data into computer system to complete eligibility process, allocating new tenants and tenant move-outs. Responsible for allocated patch of 300 tenants.
- Organized tenant engagement events to discuss any issues and provide support to resolve any housing or maintenance concerns.
- Coordinated with local housing agency to help reduce homelessness for those aged 55+ through allocating vacant homes in a timely manner to those in need.
Maintenance Officer
Alpha Housing
08.2020 - 02.2023
- Managed the maintenance of 550 housing units across Northern Ireland.
- Provided a high level service to tenants by communicating promptly and organizing the jobs with the appropriate contractors using omni ledger software.
- Developed maintenance reports to assess program success and monitor KPIs to report to management.
- Administered responsive repair services and cyclical maintenance requests, along with property adaptation works for disabled tenant's needs.
- Pre and post inspecting works to ensure it is completed to the highest standard and complied with legislation before finalizing payments with the finance department.
- Representing the department at tenant engagement meetings and forums to continually develop relations.
Yard Operator
McQuillan Environmental
02.2020 - 07.2020
- Operated forklift chemical waste drums, loading and unloading trailers to maintain organization.
- Completed daily tasks as instructed by management, including van driving duties to complete collections and delivery duties.
- Working as part of a team to meet targets effectively.
Construction Labourer
McAteer Plastering
08.2019 - 01.2020
- Mixing plaster and preparing sites on restoration and residential jobs.
- Worked as part of a team in a fast-paced environment while meeting productivity and quality expectations.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs..
- Worked with contractors and other tradespeople to meet project specifications and deadlines.
Student Asset Officer
Radius Housing Association
08.2017 - 12.2018
- Worked within the maintenance department that managed over 12,000 social housing homes.
- Gained valuable experience working within servicing, adaptations and responsive repair maintenance teams within the department.
- Liaising with tenants, colleagues, contractors and external agencies to complete my assigned tasks efficiently.
- Utilized my IT skills to produce assessment reports, CAD drawings for adaptation works and administrative tasks.
Education
Bachelor of Science - Building Surveying
Ulster University
Belfast, Northern Ireland 07.2019
Skills
- Excellent communication skills
- Organization skills to work to tight deadlines and co-ordinate work
- Proficient IT skills (Microsoft office and administration skills)
- Technical skills, identifying building defects, understanding of construction methods and appropriate repair processes
- Ability to work effectively within a team but also to take lead and use my own initiative when needed
- Accommodating - worked two roles in different departments in my most recent employment to help the company maintain high level of service
Timeline
Housing Officer
Alpha Housing
11.2022 - 02.2023
Maintenance Officer
Alpha Housing
08.2020 - 02.2023
Yard Operator
McQuillan Environmental
02.2020 - 07.2020
Construction Labourer
McAteer Plastering
08.2019 - 01.2020
Student Asset Officer
Radius Housing Association
08.2017 - 12.2018
Bachelor of Science - Building Surveying
Ulster University
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