CONITA TOAMAKA
Brisbane City,QLD
Summary
Motivated and dedicated with a strong passion for learning and contributing to a team environment. Adept at multitasking, problem-solving, and demonstrating excellent communication skills. Eager to apply my enthusiasm, creativity, and commitment to delivering results in a fast-paced work environment. I am known for my strong work ethic, punctuality, and ability to collaborate effectively. I am looking to leverage my skills and gain valuable experience in retail to contribute to the success of an innovative organization.
Overview
1
1
year of professional experience
Work History
Crew Member
Mcdonalds
Westgat, Auckland
12.2022 - 03.2024
- Organized and restocked supplies to support operations and team productivity.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Presented orders to guests within anticipated service times.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Wiped down tables and equipment, swept and refilled stock.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Provided excellent customer service to maintain a positive atmosphere for guests.- Organized and restocked supplies to support operations and enhance team productivity.
Receptionist
Massey High School
Massey, Auckland
09.2022 - 11.2023
- Answered and directed incoming calls using multi-line telephone system.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
- Participated in emergency response drills and maintained knowledge of safety procedures.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
Education
High School Diploma -
Massey High School
Auckland, NZ11-2023
Some College (No Degree) - Aviation
International Tourism College
Auckland, NZSkills
- Customer service
- Team collaboration
- Time management
- Supply restocking
- Multitasking ability
- Reliability and punctuality
Timeline
Crew Member
Mcdonalds
12.2022 - 03.2024
Receptionist
Massey High School
09.2022 - 11.2023
High School Diploma -
Massey High School
Some College (No Degree) - Aviation
International Tourism College
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