Connie Park
Summary
Professional retail worker with strong focus on team collaboration and achieving high standards. Proven experience in customer service for 3 years. Reliable, adaptable, and skilled in handling fast-paced environments, especially when operating with team members. Strong communication and problem-solving abilities ensure effective support to both customers and associates. Fluent in written English, Korean and Japanese, with strong interpersonal skills and customer-centric approach. Always prepared to maintain high-levels of customer satisfaction in a collected, professional manner.
Overview
4
4
years of professional experience
Work History
Retail Worker
Cashier Customer Service
03.2021 - Current
- Used POS system to process sales, returns and online orders.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves and racks for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Collaborated with team members to further execute store promotions and sales events, driving revenue growth.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Wholesale Associate
Assistant Sales Employee
09.2022 - 12.2023
- Provided exceptional customer service, resolving issues promptly and courteously to increase overall satisfaction levels.
- Adhered strictly to all safety protocols while handling stock or operating warehouse equipment.
- Enhanced customer relationships through excellent communication skills and timely followup.
- Provided ongoing support during peak seasons by coordinating additional resources as needed.
- Established lasting relationships with clients through regular check-ins and personalized recommendations based on their needs.
Education
Bachelor of Fine Arts -
University of Auckland
Auckland, NZ12-2025
High School Diploma -
Rangitoto College
Auckland, NZ12-2021
Skills
- Exceptional hospitality and customer service
- Ability to adapt in new environments in a flexible manner
- Complaint handling
- Tolerant and patient
- Cultural awareness and self awareness
- High emotional intelligence
Accomplishments
- Collaborated with team of 35 in the development of Project Art Space (2023), organizing an art community
- International Mentor Assistant
- Member (2018-2019) of Southern Cross Korean Performing Arts Group; artistic group introducing traditional Korean art culture into New Zealand society
Languages
English
Native or Bilingual
Korean
Native or Bilingual
Japanese
Professional Working
Timeline
Wholesale Associate
Assistant Sales Employee
09.2022 - 12.2023
Retail Worker
Cashier Customer Service
03.2021 - Current
Bachelor of Fine Arts -
University of Auckland
High School Diploma -
Rangitoto College
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