Connor Russ
Lincoln,Christchurch
Summary
Good energy and good attitude are fundamental for me as a waiter. Being able to keep calm in stressful situations in fast paced work environments. I am successful at handling customer complaints with a calm manner and strive to meet their needs to promote their satisfactory. Also as a ex kitchen hand, helping our fellow co workers is fundamental to a efficient workplace with the occasional banter to increase the working spirit. To help prepare and ready different station for chefs so that have no time to waste. Wash and sanitize dishes and bench tops to avoid bacteria growth. Some of the skills I've taken to be a waiter I've gained from being a kitchen hand.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Dominos
Lincoln, Christchurch
02.2023 - 02.2024
- Notified customers of delays on their delivery to decrease calls to customer complaints.
- Transported and safely delivered food items to prevent contamination or loss.
- Navigated routes with relevant map programs, such as the Domino's GPS app specialized for drivers, and other GPS systems.
- Obeyed traffic laws and followed established traffic and transportation procedures.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Delivered rush food items on tight schedules to meet customer priorities.
- Presented order bills and collected payments for deliveries.
Restaurant Waiter
Trailways Hotel
The Wood, Nelson
05.2022 - 11.2022
- Greeted customers, answered questions and recommended specials.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Addressed concerns quickly to improve customer experience and escalated issues to management when needed.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large functions.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
Kitchen Hand
Trailways Hotel
The Wood, Nelson
11.2018 - 05.2022
- Maintained order and cleanliness of work areas to conform with health codes.
- Washed and sanitized plates using industrial dishwashers according to manufacturer instructions.
- Transported trash to dumpster, properly disposing of expired food items.
- Operated industrial mixers and other food processing machinery to support kitchen operations.
- Peeled and cut fruit and vegetables to prepare for cooking or serving.
- Prevented spoilage or cross-contamination by storing food in designated containers and areas.
- Partnered with chef to cook food and comply with food preservation guidelines.
Education
Bachelor of Science - Data Science
University of Canterbury
Christchurch, NZSkills
- Able to lift heavy objects
- good Energy and Stamina
- Cool Under Pressure
- Safe Food Handling
- Warm and Friendly
- Point of Sale (POS) System Operations
- Verbal and Written Communication
- Keen and motivated
Timeline
Delivery Driver
Dominos
02.2023 - 02.2024
Restaurant Waiter
Trailways Hotel
05.2022 - 11.2022
Kitchen Hand
Trailways Hotel
11.2018 - 05.2022
Bachelor of Science - Data Science
University of Canterbury
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