CONSTANZA BRAVO TOBAR
Manager
Kingsland,AUK
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
: English: Advanced level (spoken and written)
: Spanish: Native language
Computer skills:
:Intermediate knowledge of Microsoft (MS Word, MS Excel y MS Power Point)
: Proficient with My Micros: Sales and stock control software
: Proficient with Cash Management: Cash flow software
Overview
6
6
years of professional experience
Work History
Duty Manager
Gina's Italian Restaurant
09.2022 - Current
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Pastry Chef Manager
La Brava Cakes
07.2020 - 08.2022
- Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
- Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands.
- Instituted positive kitchen atmosphere for staffers through effective communication, consistent training and skill development.
- .Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Duty Manager
International Airport, Arturo Merino Benitez
08.2019 - 04.2020
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Supervised and coordinated team to provide guidance and support and maximize performance.
Education
Manager´s Certificate: - Auckland City Council
The Learning Place, NZ
Auckland New Zealand02.2022
Production Management, Food Business & Hospitality - Hospitality
INACAP Institute, Santiago De Chile
Chile05.2011
Skills
- Process Optimization
- Verbal and Written Communication
- Strong Business Acumen
- Service Management
- Site Management
- Maintaining Clean Work Areas
- Employee Interaction
- Safe Work Practices
- Quality Assurance
Timeline
Duty Manager
Gina's Italian Restaurant
09.2022 - Current
Pastry Chef Manager
La Brava Cakes
07.2020 - 08.2022
Duty Manager
International Airport, Arturo Merino Benitez
08.2019 - 04.2020
Manager´s Certificate: - Auckland City Council
The Learning Place, NZ
Production Management, Food Business & Hospitality - Hospitality
INACAP Institute, Santiago De Chile
Similar Profiles
Natalie LeugersNatalie Leugers
Server at Gina's Italian TavernServer at Gina's Italian Tavern
Dustin PequenoDustin Pequeno
Cleaner at Grasso's Italian RestaurantCleaner at Grasso's Italian Restaurant
Keilah G. ChambersKeilah G. Chambers
Server/Bartender at Vitos Italian RestaurantServer/Bartender at Vitos Italian Restaurant