- Enjoy participating in working out for overall physical and mental well-being
- Enjoy hobbies that combine physical activity with outdoor exploration
- Crafting and DIY Projects
- Reading
- Team Sports
- I like trying new recipes and food trends
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Music
- Cooking
- Road Trips
- Dance
- Fashion
- Enjoy experimenting with different ingredients and flavours in the kitchen
Corban Bailey
Auckland
Summary
I have done enough barista work that has proven expertise in espresso machine operation and exceptional customer service honed at Gumdiggers Cafe, but I can also adapt quickly to a different environment depending on the job. I've done well creating personalised beverages, enhancing customer satisfaction, and fostering a positive team environment too. I have fostered friendly customer interactions, significantly contributing to a loyal customer base.
I've developed strong customer service and time management skills in a fast-paced environment and demonstrated the ability to thrive in high-pressure situations while maintaining attention to detail and quality. I'm looking into transitioning into a new field where these transferrable skills can be effectively utilised.
Overview
1
1
year of professional experience
Work History
Barista
Gumdiggers Cafe
01.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Education
High School Diploma -
Homeschooling NZ
New Zealand12-2023
Skills
- Friendly and outgoing
- Opening and closing duties
- Active listener
- Cleanliness
- Exceptional customer service
- Adaptive and creative
- Espresso machine operation
- Coffee machinery
- Drink customization
- Espresso preparation
- Cooking
- Sandwich preparation
- Tea expertise
Interests
Timeline
Barista
Gumdiggers Cafe
01.2024 - Current
High School Diploma -
Homeschooling NZ
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