Results-driven Sales Professional, focused on high productivity and efficient deal conversion. I excel in client relationship management, outbound calling, industry and market research, all in order to increase sales and produce new cash flow.
Increased sales by $125,000 (29%) and closed a total of $559,000 deals across our branded tape pipeline during my first 5 months. I executed this by identifying and outbound calling accounts within our CRM that could benefit from branded packaging, as well as efficiently converting inbound leads that have inquired in branded tape.
Developed and maintained relationships with over 2,000 accounts, with a combined spend of over $2,500,000, to retain and increase customer spend. I regularly conducted outbound calls and answered inbound calls with the intent to open and close opportunities, as well as improve customer satisfaction.
Attended trade shows, such as the Auckland Food Show, to network and open opportunities with potential accounts.
Maintained accurate records of all interactions with customers using a CRM software (HubSpot).
Consultant
National Storage
Auckland, New Zealand
11.2023 - 04.2024
Provided storage and warehousing advice to customers based on their needs and preferences.
Conducted cold outbound calls to introduce cost-effective warehousing solutions to local businesses, and warm outbound calls to leads within the CRM.
Answered inbound customer service and sales calls.
Resolved customer complaints in a timely manner by understanding and acknowledging their problem and providing them with a resolution.
Maintained accurate records of customer interactions, inquiries, orders, and invoices in the CRM (Sitelink).
Counsellor
Blue Star
North Carolina, U.S.A
06.2023 - 08.2023
Facilitated group problem-solving discussions to build positive relationships among campers.
Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
Promoted team building exercises such as trust falls, scavenger hunts, and ropes courses.
Helped campers build confidence and self-esteem through consistent guidance and mentoring.
Education
High School Diploma -
Orewa College
Auckland, NZ
11-2022
Skills
Consultative and relationship selling
New Business Development
Pipeline Management
CRM proficiency
Financially Driven
Eager to Learn
Affiliations
My main interest is playing football. I have played since I was a young child. Playing sport for so long has taught me how important discipline is in order to succeed. This is a trait I bring into all aspects into my life as without commitment you will never start but without consistency you will never finish. When I am not on a football field I will likely be in the gym or out socializing with friends and family.