Corey Feenstra

• Continuously refined personal communication skills, adapting to various customer personalities and preferences for optimal rapport building.
• Delivered personalized support by understanding individual client needs and preferences, leading to increased loyalty.
• Analysed customer feedback data, identifying areas for improvement and implementing necessary changes.
• Enhanced customer satisfaction by addressing and resolving issues promptly and professionally.
• Collaborated with cross-functional teams to ensure seamless customer experience throughout all touchpoints.
• Additional duties on staff support line to assist colleagues with questions and difficult scenarios to contribute to successful outcomes for all stakeholders.

• Upsold menu items when appropriate, contributing to increased revenue generation without compromising guest satisfaction.
• Streamlined beverage preparation processes, leading to faster service times and higher customer satisfaction.
• Supported management in implementing new policies or procedures as needed for continuous improvement efforts within the establishment.
• Collaborated with other team members for seamless event execution during busy periods such as holidays or special events.
• Coordinated with kitchen staff for timely order delivery, providing a seamless dining experience for guests from start to finish.
• Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.

• Improved response times by efficiently managing calls for service and prioritizing tasks.
• Enhanced public safety by conducting thorough patrols in assigned areas.
• Received ongoing training in various law enforcement topics to stay current with industry best practices and procedures.
• Maintained high levels of physical fitness, consistently passing mandatory fitness tests required for job performance.
• Collaborated with fellow officers to effectively resolve incidents and maintain order.
• Increased community trust by actively engaging with citizens and addressing their concerns.
• Followed protocols and procedures to perform tasks quickly and minimize mistakes.

• Streamlined store operations through strategic planning and efficient use of resources.
• Trained new employees on grocery department processes, creating a well-prepared workforce that could quickly adapt to changing needs.
• Proactively identified areas for potential improvement in-store processes and procedures, implementing changes as needed to enhance overall efficiency.
• Managed staff scheduling, ensuring optimal coverage during peak hours and reducing labor costs.
• Reduced employee turnover rate by fostering a supportive work environment and providing ongoing training opportunities.
• Promoted sales growth by creating eye-catching merchandise displays and implementing promotional strategies.

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Championed continuous improvement efforts within the organization by promoting best practices for processes, tools, or technologies.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Previous Employers include:

• United States Coast Guard.
• AMC Movie Theatre.
• Sprouts Farmers Market.
• United Artists Move Theatre.
• Seal Beach Music Shoppe.

Happy to provide further detail if required.