Summary
Work History
Education
Skills
Timeline
Generic

Corey Mickanuik

Dunedin

Summary

Dynamic culinary professional with extensive experience at The Good Earth Cafe, excelling in food safety and sanitation while delivering exceptional customer service. Proven ability to enhance food quality and presentation, adapting menus to seasonal ingredients, and fostering team collaboration to optimize kitchen operations. Committed to creating memorable dining experiences that drive repeat business.

Work History

Chef

The Good Earth Cafe
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Maintained well-organized mise en place to keep work consistent.
  • Placed orders to restock items before supplies ran out.
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
  • Optimized food preparation processes, implementing time-saving techniques without compromising quality.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Adapted menus seasonally, incorporating fresh produce to create visually appealing and flavorful dishes.

Customer Service Representative

HRV
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Education

Diploma in Hospitality Management

Otago Polytechnic
Dunedin, NZ
11-2019

National Certificate in Travel And Tourism 3-4

Otago Polytechnic
Dunedin, NZ
11-2017

National Certificate in Cookery 3-4

Otago Polytechnic
Dunedin
11-2003

Skills

  • Food safety and sanitation
  • Customer service
  • Knife skills
  • Cooking techniques
  • Food quality
  • Food presentation
  • Effective communications
  • Kitchen operations
  • Team collaboration
  • Ingredient knowledge
  • Verbal and written communication

Timeline

Chef

The Good Earth Cafe

Customer Service Representative

HRV

Diploma in Hospitality Management

Otago Polytechnic

National Certificate in Travel And Tourism 3-4

Otago Polytechnic

National Certificate in Cookery 3-4

Otago Polytechnic
Corey Mickanuik