Corrie Pascoe
Hawkes Bay
Summary
A dynamic leader with a track record of achieving organisational objectives through strategic planning, effective delegation, and clear communication. An ability to juggle multiple priorities, meet deadlines, and optimize resources for successful project completion. An exceptional communicator, adept at conveying complex information and providing constructive feedback to internal and external stakeholders. Highly adaptable, swiftly adjusting strategies to align with changing business environments. Proactive problem-solver, identifying challenges and implementing effective resolutions promptly. Committed to continuous improvement and excellence.
Overview
28
28
years of professional experience
Work History
Acting National Operations Manager/Specialist Services Manager (Wellbeing and Psychology)
New Zealand Health Group
09.2024 - Current
- Developed strong relationships with key clients, ensuring long-term partnerships and repeat business opportunities.
- Acted as a liaison between clients and internal teams during project execution phases guaranteeing clear communication lines were open throughout entire project lifecycles.
- Implemented best practices in workflow management to ensure timely completion of tasks without compromising quality or client satisfaction levels.
- Coordinated with other departments to maintain streamlined and productive workflow.
- Monitored service staff performance and provided feedback for improvement.
Specialist Services Manager (Wellbeing and Psychology)
New Zealand Health Group
10.2022 - 09.2024
- Providing oversight and leadership to a team of clinical professionals.
- Initiating and maintaining strategic relationships with stakeholders.
- Recruitment, supervision, and performance management of employees.
- Reduced employee turnover by creating a positive work environment with clear communication channels, regular feedback sessions, and opportunities for professional development.
- Played a crucial role in the company''s expansion efforts by identifying potential markets for new services offerings based on industry trends and competitor analysis.
- Contributed to RFI and RFP documents
Specialist Services Manager (Behavioral Support team)
New Zealand Health Group
01.2000 - 10.2022
- Providing oversight and leadership to a team of clinical professionals.
- Initiating and maintaining strategic relationships with stakeholders.
Service Support Lead/ National Transport Lead
Accident Compensation Corporation
05.2012 - 12.2019
- Monitoring a national portfolio of services associated with high cost and organizational risk.
- Providing expert advice to drive quality assessment and client outcomes.
- Strategic service development to support the organization's vision.
Team Manager, National Serious Injury Service (Hawkes Bay)
Accident Compensation Corporation
12.2010 - 05.2012
- Cultivated culture of empowerment to assist team meet customer needs with minimal oversight.
- Lead a team of up to eight Case Managers with varying levels of experience, ensuring high customer satisfaction and a timely delivery of service.
Senior Support Coordinator, National Serious Injury Service
Accident Compensation Corporation
01.2008 - 12.2010
- Early identification of client needs and development of rehabilitation pathways.
- Proactive contingency planning and crisis intervention.
Lifetime Rehabilitation Planner, National Serious Injury Service (Hawkes Bay)
Accident Compensation Corporation
02.2003 - 01.2008
- Mentoring and support of staff across the national serious injury portfolio specializing in spinal cord injuries.
- Early intervention with seriously injured client’s following their accident.
- Comprehensive assessment and planning to meet client’s individual injury related needs.
Case Manager, Hawkes Bay Branch
Accident Compensation Corporation
05.2000 - 02.2003
- Case management of clients with both Serious Injury and Non-Serious Injuries and supporting them to achieve individual outcomes.
- Ensuring a high level of customer service and achievement of organisational objectives.
- Managing complex legislative entitlements.
- Coordinated support services and optimized communication between providers and clients.
Locum Occupational Therapist
Recruitment Agency
04.1997 - 02.2000
- Company Overview: Company Overview: Greater London Area
- Ongoing assessment and rehabilitation for clients within secure and community settings.
- Discharge planning with clients, families, and service providers.
- Greater London Area
Education
Bachelor of Health Science (BoHS) - Occupational Therapy
Auckland Institute of Technology
Bachelor of Social Work - Year one
Massey University
Skills
- Leadership - coaching and mentoring leadership style focused on team development, bringing the right people together to get things done
- Relationship management
- Communication
- Adaptability
- Problem solving
Timeline
Acting National Operations Manager/Specialist Services Manager (Wellbeing and Psychology)
New Zealand Health Group
09.2024 - Current
Specialist Services Manager (Wellbeing and Psychology)
New Zealand Health Group
10.2022 - 09.2024
Service Support Lead/ National Transport Lead
Accident Compensation Corporation
05.2012 - 12.2019
Team Manager, National Serious Injury Service (Hawkes Bay)
Accident Compensation Corporation
12.2010 - 05.2012
Senior Support Coordinator, National Serious Injury Service
Accident Compensation Corporation
01.2008 - 12.2010
Lifetime Rehabilitation Planner, National Serious Injury Service (Hawkes Bay)
Accident Compensation Corporation
02.2003 - 01.2008
Case Manager, Hawkes Bay Branch
Accident Compensation Corporation
05.2000 - 02.2003
Specialist Services Manager (Behavioral Support team)
New Zealand Health Group
01.2000 - 10.2022
Locum Occupational Therapist
Recruitment Agency
04.1997 - 02.2000
Bachelor of Health Science (BoHS) - Occupational Therapy
Auckland Institute of Technology
Bachelor of Social Work - Year one
Massey University
Similar Profiles
Corrie PascoeCorrie Pascoe
Acting National Operations Manager/Specialist Services Manager (Wellbeing and Psychology) at New Zealand Health GroupActing National Operations Manager/Specialist Services Manager (Wellbeing and Psychology) at New Zealand Health Group
Nimish MonNimish Mon
Learning and Development Trainer (My Skill) at New Zealand Health GroupLearning and Development Trainer (My Skill) at New Zealand Health Group
Jeena Mookkilikatt JacobJeena Mookkilikatt Jacob
Registered Nurse at District Health Board Health New ZealandRegistered Nurse at District Health Board Health New Zealand
Hunter AndrewHunter Andrew
Fruit Picker at Gourmet Blueberries LimitedFruit Picker at Gourmet Blueberries Limited
Amelia WhiteAmelia White
Merchandiser at Frucor Suntory New ZealandMerchandiser at Frucor Suntory New Zealand