

I am a responsible and motivated university student with experience in education and facility services. I bring strong customer service skills, clear communication, and the ability to work efficiently in fast-paced environments. Having worked as a barista, cleaner, and English teacher, I am adaptable, detail-oriented, and confident working both independently and within a team. Bilingual in Chinese and English, I am committed to delivering high standards of service while creating positive experiences for customers and colleagues.
Developed engaging lesson plans to enhance student learning and participation from ages 3-12, and communicated regularly with parents about student performance.
I ensured daily cleanliness and organisation of assigned areas, and operated cleaning equipment for routine floor maintenance tasks.
Processed payments and handled cash register operations efficiently while delivering attentive customer service. Assisted customers with needs, ensuring satisfaction in a fast-paced environment. Prepared coffee, beverages, food, and desserts to meet customer expectations. Maintained cleanliness by washing dishes and organizing kitchen and dining areas.