Dynamic professional with a strong work ethic and proven reliability, previously at Tegel Foods Ltd. Expert in efficient cleaning techniques and maintaining safety standards, while fostering teamwork and communication. Recognized for enhancing operational efficiency and minimizing risks, contributing to a safe and productive work environment. Adaptable and proactive in problem-solving.
Professional with strong background in administrative management, adept at overseeing office operations and ensuring smooth workflows. Skilled in calendar management, record-keeping, and communication, with knack for problem-solving and process optimization. Reliable team player who adapts to changing needs and fosters collaborative environment to achieve organizational goals. Diligent [Desired Position] with background in maintaining cleanliness and sanitation in various environments. Proven ability to ensure spaces are spotless and hygienic. Demonstrated skills in floor care and waste management.
Overview
23
23
years of professional experience
Work History
Night Cleaner
Tegel Foods Ltd
10.2024 - Current
Reduced cross-contamination risks by utilizing appropriate cleaning products and techniques.
Maintained a safe environment for employees and customers by promptly addressing spills and potential hazards.
Adhered to safety protocols while handling chemicals, minimizing risk of injury or accidents on the job site.
Assisted in inventory management, stocking cleaning supplies to minimize downtime during shifts.
Completed nightly cleaning tasks efficiently to prepare the facility for daily operations on schedule.
Strengthened professional relationships through consistent communication with supervisors regarding progress and concerns.
Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Bar Manager
Shiftys Sports Bar
10.2002 - 10.2024
Supervised daily bar operations, ensuring compliance with health and safety regulations.
Trained and mentored staff on cocktail preparation and customer service excellence.
Developed innovative drink menus, enhancing guest experiences and increasing patron retention.
Managed inventory controls, reducing waste through effective stock management strategies.
Coordinated events and promotions, driving increased foot traffic and revenue generation.
Analyzed customer feedback to refine service offerings and improve overall satisfaction ratings.
Streamlined inventory management for optimal stock levels and reduced waste.
Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
Developed strong relationships with suppliers, negotiating favorable terms and pricing.
Closed out cash register and prepared cashier report at close of business.
Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Secretary Manager
Waitara District Services and Citizens Club
10.2017 - 07.2024
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Oversaw scheduling and calendar management, optimizing time efficiency for senior leadership.
Developed and maintained filing systems, enhancing document retrieval processes for staff.
Implemented process improvements for office operations, increasing overall efficiency and reducing operational delays.
Handled payroll processing accurately and efficiently, ensuring all employees were compensated fairly according to company policies.
Coordinated travel arrangements for executives, optimizing itineraries to minimize costs while maximizing convenience.
Improved cost management by negotiating favorable contract terms with vendors and suppliers.
Resolved conflicts among team members by acting as a mediator and facilitating open communication between all parties involved.
Oversaw inventory management tasks such as ordering supplies and maintaining proper stock levels for efficient day-to-day operations.
Boosted staff performance by developing detailed performance evaluation tools used for setting clear expectations during annual reviews.
Organized successful company events that strengthened team morale and fostered positive workplace culture.
Assisted in the development of marketing materials, enhancing company visibility and attracting new business opportunities.
Managed daily schedules and appointments for senior staff, ensuring seamless coordination of meetings and events.
Handled sensitive information with discretion while maintaining confidentiality at all times.