Summary
Overview
Work History
Education
Skills
Licenses
Timeline
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Cory Knox

Auckland

Summary

Dynamic Group Operations Manager with a proven track record at Northchill Group Ltd, excelling in operational excellence and team leadership. Recognized for optimizing resource allocation, enhancing productivity, and fostering a strong culture. Skilled in logistics management, I empower teams to achieve exceptional results while maintaining a focus on safety and compliance.

Overview

15
15
years of professional experience

Work History

Group Operations Manager

Northchill Group Ltd
02.2022 - Current

Very broad role here at Northchill Group Ltd where i oversee the entire group ensuring all divisions operate efficiently and effectively while looking at positive avenues of growth.

Also Tasked myself with building and maintaining a strong culture around a "Family" environment for our people where everyone feels valued and rewarded for their efforts to achieve the company's vision, mission and goals.

Currently manage a team of 3 Operations managers, A workshop team of 5 and 40 Operators and a fleet of 36 trucks and 44 trailers.

Tasks:

  • Managed multiple projects simultaneously, ensuring timely completion while adhering to budget constraints.
  • Optimized resource allocation for improved operational efficiency and cost reduction.
  • Enhanced team productivity by providing ongoing training and support to staff members.
  • Reduced operational costs by identifying areas of inefficiency and implementing cost-saving measures.
  • Recognized as a leader who consistently delivered outstanding results while maintaining a positive work environment, fostering employee morale and engagement.
  • Overcame challenges in the face of change by remaining agile and adaptable in decision-making processes.
  • Ensured compliance with industry regulations and company policies through diligent monitoring and enforcement of standards.
  • Empowered a large team of employees by promoting a culture of continuous learning, resulting in enhanced skill sets among staff members.
  • Established clear expectations for team members, leading to increased accountability and improved performance outcomes.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.

Transport Manager

Hynds Pipe Systems
10.2018 - 12.2021
  • Managed a team of 20 drivers, 3 dispatchers, and 4 administrative staff to ensure smooth transportation operations.
  • Reduced costs for the company by negotiating with vendors and optimizing routes for transport vehicles.
  • Coordinated with external partners such as carriers, vendors, customs brokers, and warehouse personnel to ensure seamless end-to-end logistics management.
  • Improved efficiency in transportation operations by streamlining processes and implementing innovative solutions.
  • Collaborated with sales teams to develop efficient delivery schedules that met customer expectations while minimizing operational costs.
  • Created detailed reports on transportation metrics such as on-time delivery rates or fuel consumption per mile driven – this enabled informed decision-making related to resource allocation priorities.
  • Ensured timely deliveries by closely monitoring and managing schedules, driver availability, and vehicle maintenance.
  • Evaluated employee performance regularly, providing constructive feedback aimed at driving continuous improvement in both individual skills and teamwork dynamics within the transport department.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Procured and implemented new purpose built fleet across the business

North Island Line Haul Manager

Celtic Linehaul Ltd
08.2016 - 10.2018

The role was responsible for the day to day operations of 34 trucks and operators on time critical runs throughout New Zealand.

Tasks:

  • Coordinated with external partners such as carriers, vendors, customs brokers, and warehouse personnel to ensure seamless end-to-end logistics management.
  • Managed a team of drivers, dispatchers, and administrative staff to ensure smooth transportation operations.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Improved efficiency in transportation operations by streamlining processes and implementing innovative solutions.
  • Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
  • Maintained strict adherence to federal regulations and company policies regarding driver hours-of-service limits, vehicle inspections, and cargo security measures.
  • Ensured timely deliveries by closely monitoring and managing schedules, driver availability, and vehicle maintenance.
  • Established clear lines of accountability for all members of the transport team, fostering a culture of responsibility and results-oriented performance expectations.
  • Prepared and updated employees' daily work schedules and resolved delivery problems.

Business Owner

Onsite Clean & Detail Ltd T/A OCD Vehicle Groomers
06.2014 - 08.2016

Throughout my entire career in the heavy transport sector i had built a reputation for being ocd in the presentation of my vehicles and decided to venture into the world of Vehicle grooming.

  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.

Mainfreight Port Operations

Mainfreight
06.2010 - 06.2015

In this role i was responsible for organizing and dispatching Mainfreight's customer container requirements for the lower North Island. The role required a range of technical, people and practical skills as i was managing a team of 4 from a mobile office while operating a steelbro container sideloader full time.

  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

Kapiti College '93-97
Paraparaumu Beach, NZ

Skills

  • Operational excellence
  • Safety management
  • Organizational development
  • People Management
  • Culture Development
  • Asset management
  • Logistics management
  • Workforce planning
  • Stakeholder management
  • Team leadership

Licenses

Classes 1,2,3,4,5,D,F

OSH Forklift License

Sideloader Certified

20+ years Professional truck driving Experience across all configurations

Timeline

Group Operations Manager

Northchill Group Ltd
02.2022 - Current

Transport Manager

Hynds Pipe Systems
10.2018 - 12.2021

North Island Line Haul Manager

Celtic Linehaul Ltd
08.2016 - 10.2018

Business Owner

Onsite Clean & Detail Ltd T/A OCD Vehicle Groomers
06.2014 - 08.2016

Mainfreight Port Operations

Mainfreight
06.2010 - 06.2015

Kapiti College '93-97
Cory Knox