Cory Mills
34 Ginders Drive Massey ,Auckland
Summary
Dynamic leader and effective communicator with a proven track record at Prestige Detailing Services Auckland Ltd. Excelled in team skill enhancement and advanced cleaning methods, boosting operational efficiency and customer satisfaction. Demonstrated expertise in customer service and attention to detail, ensuring high-quality outcomes and compliance with safety protocols. Skilled in both upholstery care and team leadership, consistently delivering exceptional results.
Overview
16
16
years of professional experience
Work History
Team Leader
Prestiage Detailing services Auckland Ltd
8 Henry Street Avondale , Auckland
05.2013 - 02.2025
- Kept senior management informed on team performance and obstacles.
- Effectively assessed and responded to client demands.
- Verified completed work for consistency and quality.
- Inspected operational activities to ensure compliance with safety protocols.
- Carried out clay bar procedures for thorough removal of surface impurities on vehicles.
- Conducted thorough inspections of automobiles to ensure premium aesthetics.
- Kept work environment clean and organized, enhancing operational efficiency.
- Enhanced service offerings based on client requests and vehicle assessments.
- Administered protective coatings to ensure longevity of vehicle surfaces.
- Safely detached decals and stickers from vehicle surfaces while preserving the paint job.
- Ensured availability by managing inventory of cleaning supplies and equipment for all tasks.
- Provided customers with information about their vehicle's condition prior to detailing work being completed.
- Conducted thorough cleaning of carpets, upholstery, and other surfaces using steam cleaners and vacuums.
- Trained new detailers in company procedures.
- Delivered outstanding customer service during in-person interactions and phone conversations.
Program Assistant
Skids Massey
326 Don Buck Road Massey , Auckland
06.2010 - 05.2013
- Supported the planning process for program activities.
- Led sessions aimed at building cooperative skills among kids.
- Ensured rapid response to critical incidents, maintaining safety protocols.
- Strengthened childcare expertise through attendance at meetings and workshops.
- Organized recreational games and activities for children to participate in before and after school hours.
- Communicated with parents about daily activities and any concerning behaviors.
- Facilitated completion of homework assignments.
- Provided onsite care for minor injuries and illnesses.
Warehouse Storeperson
NYK Logistics
Mt Wellington , Auckland
11.2008 - 02.2010
- Maintained current knowledge of safety protocols.
- Upheld pristine conditions throughout the warehouse.
- Prepared orders by picking, packing and labelling merchandise for shipment.
- Maintained a digital database to track unit and stock movements.
- Contributed to successful completion of projects through coordinated teamwork.
- Used pallet jacks to move items to and from warehouse locations.
Education
Certificate Level 5 Hospitality F@B - Hospitality
Academy New Zealand
North Shore, NZ12-2008
Some College (No Degree) -
Glenfield College
Glenfield, NZSkills
- Team Leadership
- Team Skill Enhancement
- Customer Service Expertise
- Skilled in Addressing Customer Complaints
- Effective Client Communication
- Attention to detail
- Sales Knowledge
- Effective Time Management
- Advanced Cleaning Methods
- Upholstery care
Affiliations
- Enjoy the outdoors
- Dinner with Friends / Family
References
References available upon request.
Timeline
Team Leader
Prestiage Detailing services Auckland Ltd
05.2013 - 02.2025
Program Assistant
Skids Massey
06.2010 - 05.2013
Warehouse Storeperson
NYK Logistics
11.2008 - 02.2010
Certificate Level 5 Hospitality F@B - Hospitality
Academy New Zealand
Some College (No Degree) -
Glenfield College
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