Cory Inglis
Central Dunedin,Dunedin
Summary
Detail-oriented and customer-focused professional with experience in fast-paced, process-driven environments. I bring strong skills in information accuracy, system navigation, and clear communication, developed through roles in IT service desk support and customer-facing positions. I thrive in structured environments where technology, attention to detail, and consistent service delivery are essential.
Overview
5
5
years of professional experience
Work History
Sales Consultant
Turners Cars
Dunedin
10.2024 - 11.2025
- Delivered tailored sales solutions by accurately identifying customer needs, lifestyle requirements, and budget.
- Demonstrated strong product knowledge to clearly explain features, benefits, and vehicle suitability, boosting customer confidence and conversion.
- Managed test drives, trade-in evaluations, financing discussions, and end-to-end sales documentation.
- Consistently achieved sales targets while maintaining a positive, customer-first attitude.
- Built strong relationships through transparent communication, after-sales support, and a professional, friendly approach.
- Gained valuable experience working with a wide range of makes/models.
L1 IT Service Desk Agent
NTT New Zealand
08.2022 - 09.2024
- Provided technical support for major clients including Air New Zealand and Z Energy.
- Diagnosed and resolved hardware/software issues quickly while maintaining clear communication.
- Managed service requests and incidents under strict timeframes and performance KPIs.
- Trained and mentored new team members to improve efficiency and consistency.
Team Member
Domino’s Pizza
Mosgiel
02.2021 - 08.2022
- Delivered fast, friendly service in a busy, high-pressure environment.
- Managed transactions, handled cash and EFTPOS accurately, and resolved customer issues quickly.
- Trained and supported new staff, ensuring consistent service quality.
Education
NCEA Level 3 - Merit Endorsement (History and English) Leadership: Deputy Head Boy
Bayfield High School
Dunedin01.2021
Skills
IT Service Desk & Systems Support
Experienced in logging, managing, and resolving service requests while working across multiple systems and tools
Data Accuracy & Information Validation
Strong attention to detail when recording, reviewing, and correcting information to ensure accuracy and compliance
Clear Communication
Confident verbal and written communicator, skilled at gathering accurate information and explaining processes clearly
Professionalism & Reliability
Organised, dependable, and trusted to manage workload independently while meeting KPIs and deadlines
Problem-Solving & Adaptability
Comfortable troubleshooting issues, prioritising tasks, and adapting quickly in fast-paced environments
Technical Learning & Systems Navigation
Quick to learn new systems, tools, and processes; confident working across multiple screens and platforms
REFERENCES
- Brion, Whitford, Team Leader, brion.whitford@global.ntt, +64 21 562 897, NTT New Zealand
- Ken King, Southern Regional Buyer, Tsgltd@yahoo.co.nz, +64 27 425 0007, Turners Cars
- Happy, Singh, Manager, +64 22 140 8244, Domino’s Mosgiel
Timeline
Sales Consultant
Turners Cars
10.2024 - 11.2025
L1 IT Service Desk Agent
NTT New Zealand
08.2022 - 09.2024
Team Member
Domino’s Pizza
02.2021 - 08.2022
NCEA Level 3 - Merit Endorsement (History and English) Leadership: Deputy Head Boy
Bayfield High School