Hi, I’m
Cosmus Pedzisai Makuvise
Fielding,MWT
Summary
Analytical technology professional with technical knowledge, business acumen and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or in teams and consistently exceeds expectations.
Overview
13
years of professional experience
Work History
Econet Wireless Zimbabwe, Harare
Usage Assurance Specialist
10.2014 - 10.2023
Job overview
- Cut unbilled data traffic from 5% to 0.05% through configuration optimizations.
- Boosted Voice Revenue by 2% by improving charging efficiency
- Guaranteed timely and on-budget delivery of OSS and BSS Projects through proactive and data driven agile Project Risk Management
- Verified the integrity of network reference data and network usage records
- Facilitated proactive planning by forecasting revenue and network utilization using predictive AI.
Econet Wireless Zimbabwe, Harare
New Product Assurance Specialist
02.2013 - 09.2014
Job overview
- Guaranteed timely delivery of quality products through comprehensive risk assessment and UAT process management
- Assisted in developing new product assurance strategy and framework
- Coordinated teams from various departments resulting in increased new product success rate
- Verified new products performance and assisted in performance boosting strategy formulation.
- Made sure new products billing accuracy is above 99.5%
Econet Wireless Zimbabwe, Harare
Telecommunications Engineering Graduate Trainee
08.2010 - 01.2013
Job overview
- Conducted research on industry trends, customer needs, and competitive analysis.
- Assisted in the development of project plans and timelines for new products and network upgrade assurance
- Coordinated with stakeholders to gather requirements and data for the organization's revenue operations centre system
- Slashed revenue reporting errors to less than 0.5%
Education
Chinhoyi University of TechnologyChinhoyi, Zimbabwe
Master of Science from Engineering Project Management
10.2023
National University of Science And TechnologyBulawayo, Zimbabwe
Bachelor of Science from Electronic Engineering
10.2009
Skills
- Root Cause Analysis
- Quality Assurance
- Emergency Response
- Customer Relations
- Resource Allocation
- Management Collaboration
- Project Planning
- Process Improvement
- Data Analysis
- Improvement Plan Knowledge
- Process Analysis
- Quantitative Skills
- Analytical Thinking
- Project Communication
- Artificial Intelligence
- Change Management
- Budgeting
- Testing
- Vendor Management
- Core Network
- Provisioning
- Goal setting
- Planning
- Teamwork
- Reporting
- Project Management
- Presenting
- Prioritization
- Conflict Resolution
- Communication
- Programming
Timeline
Usage Assurance Specialist
Econet Wireless Zimbabwe
10.2014 - 10.2023
New Product Assurance Specialist
Econet Wireless Zimbabwe
02.2013 - 09.2014
Telecommunications Engineering Graduate Trainee
Econet Wireless Zimbabwe
08.2010 - 01.2013
Chinhoyi University of Technology
Master of Science from Engineering Project Management
National University of Science And Technology
Bachelor of Science from Electronic Engineering
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