Courteney Fox
Taupo ,New Zealand
Summary
Branch Manager and Marine Technician with exceptional love for everything outdoors and a drive and dedication to accomplishing business objectives and exceeding customer expectations. 3+ year history of success in the Marine industry and looking forward to further my knowledge and experience abroad . Im Also a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Branch Manager
Trev Terry Marine
Kinloch, Taupo
03.2023 - Current
- Created written estimates and obtained customer consent to proceed.
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems.
- Monitored stock levels of all products in the storeroom to ensure adequate supply at all times.
- Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
- Researched pricing, availability, compatibility, quality standards, and other factors related to purchasing decisions.
- Developed and maintained relationships with customers, vendors, and suppliers.
- Developed good relationships with customers to improve customer experience.
Marine Technician
Trev Terry Marine
Taupo, NZ
03.2020 - Current
- Performed routine maintenance and repairs on marine vessels, including engines, fuel systems, electrical wiring, air conditioning units and other components.
- Ensured that all work was done according to manufacturer's specifications.
- Assisted in the assembly of new boats from start to finish.
- Attended training sessions regularly to upgrade skillset in marine technician field.
- Operated heavy machinery and power tools proficiently.
- Provided technical advice to customers regarding installation and use of parts.
- Collaborated with marketing to create visuals that enhance media across all marketing channels. (TikToc,Facebook , Instagram)
Engineering Labour
CPS Plumbing and sheetmetal
Taupo , NZ
04.2019 - 01.2020
- Produced work using appropriate welding techniques, metallurgy knowledge and engineering requirements.
- Used jigs, fixtures, and tools for assembly of parts and components.
- Assembled parts into larger structures following blueprints and engineering specifications.
- Prepared workpiece edges by grinding, cutting, buffing or bending to verify snug fit.
- Set up and operated rollers, presses, brakes, drills, punch press machines to shape metal pieces prior to welding.
- Interpreted technical drawings accurately in order to fabricate complex components.
- Produced drawings using CAD software, drafting machines or hand tools.
Mechanic Assistant
Stubbs Contracting
Gisborne, NZ
08.2017 - 03.2018
- Supported lead mechanic by completing routine repair work on heavy Forestry equipment
- Contacted vendors to procure equipment and tools to meet organizational demands.
- Examined and tested machinery, equipment and components for defects, supporting proper functioning.
- Completed planned and unplanned work orders to quickly bring equipment back to production.
- Maintained an inventory of tools, spare parts, and supplies necessary for job completion.
- Pulled parts, recorded inventory information and prepared tools for jobs.
Education
Power Boat Systems And Servicing (technician)(LVL 4) - Marine
MAST Academy
12-2023
Pre Trade Certification -Engineering Trade - Mechanical Engineering
Eastern Institute of Technology
Napier City, NZ12-2016
Level 1,2,3 NCEA -
Tauhara Collage
Taupo12-2014
Skills
- Coaching and Mentoring
- Relationship Building
- Excellent Communication Skills
- Reliable
- Friendly
- Branch Operations Management
- Process Improvement
Affiliations
sheetmetalTauhara and creating clothes for myself and others.
Certification
- Full NZ drivers license.
- Forklift license.
- Qualified marine technician.
References
References available upon request.
Timeline
Branch Manager
Trev Terry Marine
03.2023 - Current
Marine Technician
Trev Terry Marine
03.2020 - Current
Engineering Labour
CPS Plumbing and sheetmetal
04.2019 - 01.2020
Mechanic Assistant
Stubbs Contracting
08.2017 - 03.2018
Power Boat Systems And Servicing (technician)(LVL 4) - Marine
MAST Academy
Pre Trade Certification -Engineering Trade - Mechanical Engineering
Eastern Institute of Technology
Level 1,2,3 NCEA -
Tauhara Collage
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