Courtnee Philip

Residental house cleaning services

Skills:

• Knowing how to use cleaning products correctly.
• Providing quotes and negotiations.
• Reliable in time management and answering calls and e-mails.
• Understanding GST and invoicing.
• Communicating with clients with a friendly manner and growing trust with clients.
• Attention to detail in cleaning.
• Full NZ Drivers License.
• Maintaining work equipment.

Reason for leaving: Had given birth and became a stay at home mother.

• Improved cleanliness standards by implementing thorough cleaning routines and using appropriate cleaning products.
• Maintained a safe and healthy environment for clients by regularly sanitizing surfaces and properly disposing of waste.
• Disinfected bathrooms and removed mold from shower stalls and bathtubs.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Ensured timely completion of tasks by managing daily schedules efficiently and prioritizing workload.
• Engaged positively with residents while cleaning apartments and common areas.
• Supported a welcoming atmosphere within clients'' homes by respecting their privacy while performing necessary duties thoroughly yet discreetly.
• Contributed to the creation of a positive work environment by maintaining open communication channels with colleagues and supervisors.
• Adapted quickly to new cleaning techniques and equipment when introduced, improving overall productivity levels.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Demonstrated excellent customer service skills, addressing client concerns promptly and professionally.
• Increased client retention rates by building strong relationships based on trust, reliability, and effective communication.
• Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.
• Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
• Scrubbed floors with special cleaners and equipment to achieve deep clean.

Reason for leaving: Unfortunately the owner of the company suddenly passed away and business closed shop.

Degree in Animal Care

NCEA level 3 completed