Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Bryant

Te Kauwhata,WKO

Summary

I am goal orientated and committed with a strong sense of responsibility, highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in business processes and customer service best practices.


Overview

11
11
years of professional experience

Work History

Connect Coordinator

Health Vision NZ
05.2021 - Current
  • Gathering information on clients using the service.
  • Completing expired referrals.
  • Deactivating any clients that no longer use the service.
  • Saving client files in appropriate files.
  • Liaising with client service managers via email and phone regarding clients.


Day Program Support Worker and Admin Assistant

Enliven
03.2020 - 05.2021
  • Provided general program information and assistance.
  • Performed clerical organization, answered phones and filed documentation for program manager.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Planned and coordinated activities for clients.
  • Planned and ordered for monthly menus.
  • Managed support plans for clients to meet their needs and goals.

Support Worker

Moana House
12.2018 - 08.2019
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Personal Cares for high needs residents.
  • Conducted resident checks during day and overnight hours on regular schedule to check health and safety status.
  • Maintained safe working environment through prevention of accidents, preservation of equipment and achievement of safe working practices.
  • Documented residents' mental status, sleep, and eating patterns in medical record books.

Supervisor and Cash Office

Countdown Supermarket
01.2013 - 10.2017
  • Performed accurate balancing of all receipts and transactions.
  • Made daily cash deposits to company bank.
  • Operated photocopy machine, cash register and other office equipment.
  • Traced back specific cash transactions to origins.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Trained team members.


Education

No Degree - Healthcare

Level 3 Health And Wellbeing
Pathways
04.2020

Skills

  • Microsoft Office
  • Correspondence and Reports
  • Point of Contact
  • Administration and Operations
  • Department Coordination
  • Customer Service
  • Medical Terminology
  • Team Oversight
  • Handling Complaints
  • Verbal and Written Communication
  • Work Planning and Prioritization

Timeline

Connect Coordinator

Health Vision NZ
05.2021 - Current

Day Program Support Worker and Admin Assistant

Enliven
03.2020 - 05.2021

Support Worker

Moana House
12.2018 - 08.2019

Supervisor and Cash Office

Countdown Supermarket
01.2013 - 10.2017

No Degree - Healthcare

Level 3 Health And Wellbeing
Courtney Bryant