Summary
Overview
Work History
Education
Skills
Certification
Interests and Hobbies
Referees
Timeline
Generic
Courtney Craw

Courtney Craw

Lincoln,CAN

Summary

I am an enthusiastic, reliable, honest, friendly, and hardworking individual seeking full-time employment with a company I can work for, to gain customer service experience in a customer-facing role. I am currently studying a Diploma in Tourism and Travel Level 5 and my passion is to work as a Travel Agent once I graduate in September 2024 because I love to organise and interact with people. I would like to work abroad in February 2025 to get experience to work as a Travel Agent or another role in the Tourism industry.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Casual Warehouse Pick Packer

Kester Black
11.2023 - Current
  • Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
  • Increased accuracy of packed items by diligently following packing lists and verifying product information.
  • Contributed to customer satisfaction by securely packaging fragile items to prevent damage during shipment.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Completed daily orders with expert picking and packing of shipments.
  • Performed required housekeeping to keep work areas clean and organized such as sweeping floors, putting trash in trash containers and picking up products from the floor.
  • Quality Control items to make sure they were up to customer standards and not damaged.

Warehouse Assistant

Jamie Kay
07.2022 - 07.2023
  • Problem solving such as issue problem baskets, getting stock needed for Pick/Packers orders plus fixing label printers & computers
  • Completing Health & Safety checks
  • Training new staff
  • Quality Control clothing items to make sure they were up to standards
  • Prepared orders for shipment by picking, packing, and labelling merchandise.
  • Assisted with stock takes and cycle counts to promote accurate inventory processes.
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
  • Packaged and shipped orders accurately to promote safe and quick delivery to customers.
  • Assisting with returns and exchanges to restore customer confidence and prevent loss of business.
  • Did other tasks that were asked by the Warehouse Manager to complete

Casual Warehouse Pick Packer

Jamie Kay
03.2019 - 07.2022
  • Picked and packed order items.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

Pamphlet Delivery

Reach Media and PNP Distribution
01.2015 - 01.2019
  • Folded and sorted pamphlets ready for delivery
  • Delivered to a few streets/subdivisions in Lincoln after school and in the weekend
  • Timely delivery

Education

Diploma in Tourism And Travel Management Level 5 - Tourism And Travel Management

New Zealand School of Tourism
Christchurch, CAN
09.2024

International Flight Attending Level 4 - Aviation

New Zealand School of Tourism
Christchurch, CAN
11.2023

Bachelor of Commerce - Finance And Economics

University of Canterbury
Christchurch, CAN
06.2022

High School Diploma -

Lincoln High School
Lincoln, CAN
11.2021

Skills

  • Forklift Operation
  • Order Picking, Packing and Processing
  • Warehouse Safety
  • Customer Satisfaction
  • Team Collaboration
  • Inventory Control
  • Verbal and Written Communication
  • Cleaning and Organization
  • Time Management
  • Problem-solving abilities
  • Attention to detail

Certification

New Zealand Full Driver's License- Private


10/10/23-Current

Triple One Care Comprehensive Workplace First Aid (CFA) Certificate

19/07/22-Current

Forklift Training Centre- FTC South NZ Ltd Operators Certificate- Work safe Certified Forklift Operator- Counterbalance Forklift

04/10/23- Current

Provide responsible service of alcohol Certificate.

Interests and Hobbies

  • Spending time with family and friends
  • Travel
  • Learning new things
  • Baking
  • Cooking
  • Reading

Referees

Available upon request

Timeline

Casual Warehouse Pick Packer

Kester Black
11.2023 - Current

Warehouse Assistant

Jamie Kay
07.2022 - 07.2023

Casual Warehouse Pick Packer

Jamie Kay
03.2019 - 07.2022

Pamphlet Delivery

Reach Media and PNP Distribution
01.2015 - 01.2019

Diploma in Tourism And Travel Management Level 5 - Tourism And Travel Management

New Zealand School of Tourism

International Flight Attending Level 4 - Aviation

New Zealand School of Tourism

Bachelor of Commerce - Finance And Economics

University of Canterbury

High School Diploma -

Lincoln High School

New Zealand Full Driver's License- Private


10/10/23-Current

Triple One Care Comprehensive Workplace First Aid (CFA) Certificate

19/07/22-Current

Forklift Training Centre- FTC South NZ Ltd Operators Certificate- Work safe Certified Forklift Operator- Counterbalance Forklift

04/10/23- Current

Provide responsible service of alcohol Certificate.

Courtney Craw