Courtney Fielding
Melville,WKO
Summary
Maintains professional appearance and demeanour and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dental Assistant
North Waikato Dental Surgery
12.2021 - Current
- Enhanced patient comfort by providing gentle and thorough dental cleanings.
- Streamlined appointment scheduling for increased efficiency and reduced wait times.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Dental Receptionist
North Waikato Dental Surgery
12.2021 - Current
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
- Streamlined insurance claims processing for faster reimbursement and improved patient experience.
- Increased office efficiency with meticulous record-keeping of patient information, treatment plans, and payment history.
- Reduced wait times by quickly greeting patients upon arrival and assisting with the check-in process.
Waitress
One Forty Bar & Eatery
03.2016 - 03.2017
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Crew Member
Mcdonalds
05.2015 - 12.2015
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
Education
High School Diploma -
Hamilton Fraser High School
01.2015
No Degree - Introduction To Study
Waikato Institute of Technology
01.2015
Skills
- Clinical Support
- Inventory Management
- Patient Education
- Medical Records Management
- Proficient in Microsoft/database
- Dental Office Administration
- Patient Scheduling
- Staff training
Certification
Certificate in Advanced life Support- Immediate.
Te Tiriti O Waitangi and the treaty of Waitangi and Healthcare Certificate.
Cultural competence and Cultural Safety Certificate.
Certificate in Dental Assisting.
References
References available upon request.
Timeline
Dental Assistant
North Waikato Dental Surgery
12.2021 - Current
Dental Receptionist
North Waikato Dental Surgery
12.2021 - Current
Waitress
One Forty Bar & Eatery
03.2016 - 03.2017
Crew Member
Mcdonalds
05.2015 - 12.2015
High School Diploma -
Hamilton Fraser High School
No Degree - Introduction To Study
Waikato Institute of Technology
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