Courtney Howell
Christchurch
Summary
Highly motivated and hardworking individual with experience in customer service. Eager to take on new roles always with a positive attitude and a smile.
Overview
5
5
years of professional experience
Work History
Barista, Front of House Staff, Kitchenhand
Farmshop Cafe
02.2019 - 02.2024
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Created original artwork for specials board display daily.
- Constantly expanded personal knowledge of coffee styles and varieties.
- Controlled line and crowd with quick, efficient service.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Kitchen Hand
The Craypot Kitchen And Bar
10.2022 - 01.2023
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Cleaner
Lobster Inn Motels
09.2022 - 01.2023
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals and materials properly and with caution.
- Organized and used industrial cleaning products following strict safety procedures.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
Education
High School Diploma -
Geraldine High School
Geraldine, NZ11.2021
Skills
- Food Safety Measures
- Order Accuracy
- Verbal and Written Communication
- Team Collaboration
- Workplace Health and Safety
- Complex Problem-Solving
- Effective Customer Communication
- Cash Register Operations
Timeline
Kitchen Hand
The Craypot Kitchen And Bar
10.2022 - 01.2023
Cleaner
Lobster Inn Motels
09.2022 - 01.2023
Barista, Front of House Staff, Kitchenhand
Farmshop Cafe
02.2019 - 02.2024
High School Diploma -
Geraldine High School
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