Courtney Nepe

Opened and closed the store daily, ensuring proper security measures were followed.

• Served customers through cash and EFTPOS transactions, ensuring accurate and efficient processing.
• Greeted customers and provided assistance with product selection.
• Delivered customer service by answering questions, resolving issues, and addressing complaints promptly.
• Assisted customers with returns, exchanges and refunds.
• Managed store inventory and organized merchandise displays to enhance product visibility and accessibility.
• Supported promotional events by setting up displays and signage.

• Completed day-to-day duties accurately and efficiently.
• Collaborated with diverse coworkers to address product and service issues, enhancing team effectiveness.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Identified and addressed customer needs promptly, contributing to improved satisfaction.
• Assisted with customer requests and answered questions to improve satisfaction.
• Coordinated with team members to achieve project objectives and meet deadlines, ensuring timely delivery.
• Worked with cross-functional teams to achieve goals.
• Conducted testing of software and systems to ensure quality and reliability.
• Managed inventory and supplies to ensure materials were available when needed.

• Cleaned and maintained various commercial spaces for Paramount clients.
• Operated cleaning equipment safely and efficiently during daily tasks.
• Sanitized restrooms using approved cleaning products to ensure hygiene.
• Used specialized equipment such as floor buffers, steam cleaners, vacuums, mops, and other cleaning tools.
• Managed waste disposal and recycling, ensuring compliance with company guidelines and promoting environmental sustainability.
• Inspected areas to assess cleaning needs and prioritized tasks to maintain cleanliness and safety standards.
• Communicated effectively with team members to coordinate cleaning schedules.
• Followed safety protocols to ensure a secure working environment.
• Followed safety procedures when working with hazardous materials such as bleach or disinfectants.