Courtney Ralston
Dunedin,OTA
Summary
Versatile and empathetic, with a proven track record in customer assistance and POS system operation. Excelled in multitasking and team collaboration, significantly enhancing shopping experiences. Demonstrated exceptional patience and time management capabilities, balancing diverse roles from retail to caregiving, underscoring a commitment to excellence in dynamic environments.
Overview
7
7
years of professional experience
Work History
Retail Assistant
Millers
01.2024 - Current
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
- Managed the store on my own while at the same time being able the open and close on my own
Unemployed
Unemployed
01.2023 - 12.2023
Carer for My Nana With Multiple Sclerosis
Self Employed
11.2020 - 11.2022
- Helped her with day to day activities
- Made sure she had no accidents
- cared for her as she got better again
Checkout Operator
Moyles Fresh Choice
07.2020 - 11.2020
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
- Worked flexible schedule and extra shifts to meet business needs.
- Collaborated with team members to manage long lines during peak hours.
- Restocked and organized merchandise in front lanes.
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
Gap Year and Helped Look After a Disabled Boy
Dr Stacey Lewis
01.2019 - 11.2019
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proven ability to learn quickly and adapt to new situations.
Early Childhood Program
South Otago High School
02.2018 - 11.2018
Balclutha Toy Library
Council
07.2017 - 11.2018
- Negotiated advantageous deals when purchasing or trading toys, resulting in a more diversified collection.
- Managed all paper and digital documentation related to accessions, loans, transfers, and other collections-related transactions.
The Warehouse Red Shirt School Programme
The Warehouse Group
07.2018 - 10.2018
Education
High School Diploma -
South Otago High School
Balclutha, NZ11-2018
Skills
- Customer Assistance
- Multitasking Competence
- Patience and Empathy
- Time Management Capabilities
- Cash Register Operation
- POS System Operation
- Flexible schedule availability
- Complaint Handling
- Team Collaboration Aptitude
- Product Merchandising
Timeline
Retail Assistant
Millers
01.2024 - Current
Unemployed
Unemployed
01.2023 - 12.2023
Carer for My Nana With Multiple Sclerosis
Self Employed
11.2020 - 11.2022
Checkout Operator
Moyles Fresh Choice
07.2020 - 11.2020
Gap Year and Helped Look After a Disabled Boy
Dr Stacey Lewis
01.2019 - 11.2019
The Warehouse Red Shirt School Programme
The Warehouse Group
07.2018 - 10.2018
Early Childhood Program
South Otago High School
02.2018 - 11.2018
Balclutha Toy Library
Council
07.2017 - 11.2018
High School Diploma -
South Otago High School
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