Summary
Overview
Work History
Education
Skills
Timeline
Generic

COURTNEY STORY

Auckland

Summary

Dynamic Senior Consultant at Robert Walters with a proven track record in business development and stakeholder engagement. Skilled in proactive problem-solving and market analysis, I foster relationships that drive strategic outcomes. My empathetic approach and strong organisational skills empower teams, ensuring successful recruitment cycles and client satisfaction.

Overview

6
6
years of professional experience

Work History

Senior Consultant

Robert Walters
07.2024 - Current
  • As a Senior Consultant in the Finance team, I am responsible for business development in the Finance market in Auckland and surrounding regions and the end-to-end recruitment cycle.
  • Bringing in new business and developing relationships.
  • Headhunting and finding candidates through multiple channels.
  • Continually gathering market information relevant to the Finance sector.
  • Stakeholder engagement, nurturing relationships for desired business outcomes.
  • Coach and mentor Candidate Managers and Associate Consultants. Facilitating a nurturing and inclusive team culture through training sessions, regular check ins, and information sharing.
  • Conducted comprehensive market analysis to identify trends, supporting clients in strategic planning and execution.

Consultant

Robert Walters
01.2024 - 06.2024


  • Assisted in developing presentations and materials for client meetings and stakeholder engagements.
  • Collaborated with cross-functional teams to identify wider market opportunities.
  • Analyzed client feedback to refine service offerings and address areas of concern effectively.

Associate Consultant

Robert Walters
10.2022 - 01.2024

Candidate Manager

Robert Walters
04.2022 - 10.2022
  • Looking after end-to-end recruitment around the management of candidates, from initial headhunting to offer stage to negotiations, and post-placement care.
  • Headhunting of candidates through various channels – SEEK, LinkedIn Talent Solutions, Robert Walters Database and my own network.
  • Interviewing candidates, regularly updating candidates at all stages. Completing reference checks and onboarding.

Customer Service Representative

UDC Finance
11.2021 - 04.2022
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Managed high-volume calls and emails, ensuring prompt and accurate service delivery.
  • Documented customer interactions in CRM system, maintaining detailed records for future reference.
  • Collaborated with team members to improve response times and enhance service quality.

Retail Sales Associate

Superette/Platypus/Amazon
01.2020 - 11.2021
  • Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
  • Trained new associates on sales techniques and product knowledge to enhance team performance.
  • Developed visually appealing merchandise displays, increasing customer engagement and sales potential.

Education

Feilding High School
Feilding, NZ
01-2017

Skills

Open-minded

Growth mindset

Empathy

Project management planning

Organisational skills

Ability to relate to diverse people

Self-management

Motivation to succeed

Business development

Stakeholder relationship management

Client focus

Customer service

Proactive problem solving

Team contribution

Microsoft (Office, Excel, PowerPoint)

Timeline

Senior Consultant

Robert Walters
07.2024 - Current

Consultant

Robert Walters
01.2024 - 06.2024

Associate Consultant

Robert Walters
10.2022 - 01.2024

Candidate Manager

Robert Walters
04.2022 - 10.2022

Customer Service Representative

UDC Finance
11.2021 - 04.2022

Retail Sales Associate

Superette/Platypus/Amazon
01.2020 - 11.2021

Feilding High School

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