Diverse and adaptable professional dedicated to personal growth and the continuous pursuit of knowledge, seeking a full-time position and new challenges.
Overview
13
13
years of professional experience
Work History
Sales Representative
NZ Rockshop
01.2021 - 10.2022
Specialized in digital recording and DJ equipment.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Remained informed and updated on current promotions and sales, security protocols, exchange policies and payment policies.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Located merchandise across various stores to address customer needs.
Managed cash register after end of shift to balance and record accurate transactions.
Sales Representative
One NZ (formally Vodafone NZ)
01.2018 - 01.2021
Retained excellent client satisfaction ratings through outstanding service delivery.
Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Used in-store system to locate inventory and place special orders for customers.
Created inviting environment for customers by maintaining store organization and cleanliness.
Bartender / Barista / Waiter
Ma Maison Restaurant
12.2015 - 01.2018
Established welcoming atmosphere by greeting each guest warmly.
Maintained regular and consistent attendance and punctuality.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Operated espresso machines and commercial coffee brewers to create beverages.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
2IC Manager
Beggs Music Outlet Store
03.2012 - 07.2015
2IC Manager.
Operated Website and online Trade Me store - 200+ listings, 12,000 items sold, 99.8% feedback rating.
Developed and maintained relationships with ten suppliers and distributors.
Controlled costs to keep business operating within budget and increase profits.
Maintained professional demeanour by staying calm when addressing unhappy or angry customers.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Casino Croupier
Christchurch Casino
07.2009 - 11.2011
Collected and distributed losing and winning bets by calculating odds and payouts.
Monitored game table for signs of cheating or other criminal activities by observing body language and behaviours of gamblers.
Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
Education
Diploma - Psychology And Counselling
The Career Academy
Online Course
08.2023
Diploma - Audio Engineering And Music Production
Music And Audio Institute of New Zealand (MAINZ)
Christchurch
11.2007
Skills
Sales Expertise
Customer Relations
Cash-Handling Experience
Problem-Solving Strengths
Timeline
Sales Representative
NZ Rockshop
01.2021 - 10.2022
Sales Representative
One NZ (formally Vodafone NZ)
01.2018 - 01.2021
Bartender / Barista / Waiter
Ma Maison Restaurant
12.2015 - 01.2018
2IC Manager
Beggs Music Outlet Store
03.2012 - 07.2015
Casino Croupier
Christchurch Casino
07.2009 - 11.2011
Diploma - Psychology And Counselling
The Career Academy
Diploma - Audio Engineering And Music Production
Music And Audio Institute of New Zealand (MAINZ)
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