Craig Burton
Christchurch,CAN
Summary
Diverse and adaptable professional dedicated to personal growth and the continuous pursuit of knowledge, seeking a full-time position and new challenges.
Overview
13
13
years of professional experience
Work History
Sales Representative
NZ Rockshop
01.2021 - 10.2022
- Specialized in digital recording and DJ equipment.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Remained informed and updated on current promotions and sales, security protocols, exchange policies and payment policies.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Located merchandise across various stores to address customer needs.
- Managed cash register after end of shift to balance and record accurate transactions.
Sales Representative
One NZ (formally Vodafone NZ)
01.2018 - 01.2021
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Used in-store system to locate inventory and place special orders for customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Bartender / Barista / Waiter
Ma Maison Restaurant
12.2015 - 01.2018
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained regular and consistent attendance and punctuality.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
2IC Manager
Beggs Music Outlet Store
03.2012 - 07.2015
- 2IC Manager.
- Operated Website and online Trade Me store - 200+ listings, 12,000 items sold, 99.8% feedback rating.
- Developed and maintained relationships with ten suppliers and distributors.
- Controlled costs to keep business operating within budget and increase profits.
- Maintained professional demeanour by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Casino Croupier
Christchurch Casino
07.2009 - 11.2011
- Collected and distributed losing and winning bets by calculating odds and payouts.
- Monitored game table for signs of cheating or other criminal activities by observing body language and behaviours of gamblers.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
Education
Diploma - Psychology And Counselling
The Career Academy
Online Course08.2023
Diploma - Audio Engineering And Music Production
Music And Audio Institute of New Zealand (MAINZ)
Christchurch11.2007
Skills
- Sales Expertise
- Customer Relations
- Cash-Handling Experience
- Problem-Solving Strengths
Timeline
Sales Representative
NZ Rockshop
01.2021 - 10.2022
Sales Representative
One NZ (formally Vodafone NZ)
01.2018 - 01.2021
Bartender / Barista / Waiter
Ma Maison Restaurant
12.2015 - 01.2018
2IC Manager
Beggs Music Outlet Store
03.2012 - 07.2015
Casino Croupier
Christchurch Casino
07.2009 - 11.2011
Diploma - Psychology And Counselling
The Career Academy
Diploma - Audio Engineering And Music Production
Music And Audio Institute of New Zealand (MAINZ)
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