Craig Antony Fockens
Tirau
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
28
28
years of professional experience
Work History
Duty Manager
New World
01.2022 - Current
- Responsible for overseeing the smooth day-to-day operation of the store during my shift
- Supervising staff, handling customer queries or complaints
- Implementing and enforcing company procedures and ensuring that all tasks are completed to a high standard.
Technical Director - Media and Content (Northern)
New Zealand Racing Board
01.2009 - 01.2021
- Live outside broadcasting of race meetings across the upper North Island
- Technical setup, linking and operation of the HD broadcast truck, production directing and the operation of all camera and OB positions
- Camera operations in the field for magazine style shows and content.
Self Employed (Ecommerce)
DVD Scene
01.2003 - 01.2008
- Launch and operation of my own ecommerce store (website).
News Camera Operator
Prime Television
01.2002 - 01.2003
- Daily news camera operating and linear editing for five weekly half-hour news bulletins across northern New South Whales.
Camera Operator
Freelance
01.2002 - 01.2002
- OB and ENG operation for the Trackside Racing Channel, Television New Zealand and Sky Television. Contracts include: Telecom Super 12 Rugby, National Speedway Championships, Extreme Air and The Ford Racing Show.
Chief News Camera Operator
Prime Television
01.1999 - 01.2001
- Daily news camera operating and linear editing for five weekly half hour news bulletins
- Overall management of three camera operators based in the Waikato and Bay of Plenty
- All facets of daily news and feature work in the field
- Key highlights and achievements: Qantas Media Awards finalist - Best Junior Camera Operator 2000.
Camera Operator
New Zealand Racing Board
01.1996 - 01.1999
- Live outside broadcast camera operations at race meetings throughout the Waikato region.
- Camera operations in the field for magazine style shows (Ford Report) and racing content for Television New Zealand.
Education
Bachelor of Media Arts -
Waikato Technical Institute of Technology
01.1996
Sixth Form Certificate -
Kaikorai Valley High School, Dunedin
01.1987
Skills
- Excellent communication, both verbal and written
- A strong understanding of customer service principles
- Able to handle challenging situations with professionalism and composure
- Able to multitask effectively in a fast-paced environment
- A passion for delivering exceptional customer experiences at all times
- Demonstrated ability to lead and motivate a team
- Professional, presentable, adaptable, enthusiastic and committed team player
- Demonstrated ability to perform within a company
- Exceptional time management skills
- Experience with recruitment and training
- Sound computer skills
Professional Development
- Managers Certificate, Matamata-Piako District Licensing Committee
- Level 1 in First Aid, Hamilton NZ
- National Advanced Drivers School, Auckland NZ
- Certificate in Responsible Service of Alcohol, NSW
- Certificate in Responsible Conduct of Gambling, NSW
- Press Photographer, Otago Daily Times
Personal Interests And Activities
- IT and Website Design
- Forex (currency) trading and investment
- Movies
- Music and the arts
- Spending time with Family and Friends
Timeline
Duty Manager
New World
01.2022 - Current
Technical Director - Media and Content (Northern)
New Zealand Racing Board
01.2009 - 01.2021
Self Employed (Ecommerce)
DVD Scene
01.2003 - 01.2008
News Camera Operator
Prime Television
01.2002 - 01.2003
Camera Operator
Freelance
01.2002 - 01.2002
Chief News Camera Operator
Prime Television
01.1999 - 01.2001
Camera Operator
New Zealand Racing Board
01.1996 - 01.1999
Bachelor of Media Arts -
Waikato Technical Institute of Technology
Sixth Form Certificate -
Kaikorai Valley High School, Dunedin
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